Heymarket vs MightyText

Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.

MightyText lets users send and receive SMS and MMS on a computer or tablet through their existing Android phone number. Messages sync with the phone’s SMS inbox, and computer notifications can show alerts from phone apps and let users dismiss them. The service also syncs photos and videos from a phone for computer or tablet access and one-click sharing. Users can schedule messages, and the GText Chrome extension enables SMS from Gmail on a computer using the Android number. Other listed tools include call notifications, phone battery alerts, sending webpages and files to a phone, templates, and SMS email sync and backup. Pro adds drafts, labels, contact lists, message restoration to a new phone, and message storage without time limits. It also removes the sending limit, supports bulk SMS to 25 people at a time, and includes 100 GB for photos and videos. The Free plan costs nothing and caps use at 15 messages/month. MightyText Pro costs $7.49 a month, billed at $7.49/month or $89.99 per year. SMS and MMS travel through the user’s phone and carrier, which may charge messaging fees.