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Heymarket

heymarket.com

From $4.08/mo Free trial WebiOSAndroidAPIBrowser extension

What it is

Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.

Spec sheet

Product
Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together.Read 30 Sep 2026 · heymarket.com
Integrations
The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio.Read 30 Sep 2026 · heymarket.com
Security
The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls.Read 30 Sep 2026 · heymarket.com
Compliance
The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant.Read 30 Sep 2026 · heymarket.com
Support
The site lists email support and describes priority support services as an Enterprise plan inclusion.Read 30 Sep 2026 · heymarket.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · heymarket.com
Company
Heymarket says it was founded by the team behind the online project management application Manymoon; the page does not give a founding year or headquarters.Read 30 Sep 2026 · heymarket.com
AI agents
Its AI agents answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing.Read 30 Sep 2026 · heymarket.com
Automation
Automations can send messages based on keywords, timing, or message sentiment and can reply, assign chats, or enroll contacts in a campaign.Read 30 Sep 2026 · heymarket.com
Browser extension
The Heymarket Chrome Extension can text any number found on a web page or in a CRM.Read 30 Sep 2026 · heymarket.com
Encryption
Heymarket says messages are encrypted at rest and in transit between its servers and apps.Read 30 Sep 2026 · heymarket.com
Free trial
The signup page offers a free trial with no credit card required, but does not state its duration.Read 30 Sep 2026 · heymarket.com
Marketing
Campaigns support scheduled texts, drip campaigns, SMS templates, and personalized custom fields.Read 30 Sep 2026 · heymarket.com
Messaging
Team members can read and respond to texts and emails from centralized inboxes on desktop or mobile phones.Read 30 Sep 2026 · heymarket.com
Messaging credits
Pricing lists 1,000 credits per month at $0.03 per message credit, with one SMS credit covering 160 characters and longer texts using multiple credits.Read 30 Sep 2026 · heymarket.com
Plan limits
Standard excludes group messaging, call forwarding, and several channels including email, Facebook Messenger, and Apple Messages for Business; these are listed on higher tiers.Read 30 Sep 2026 · heymarket.com

Plans and prices

Standard $49 a year Billed annually; $49 per user/month; minimum 2 users 2-way messaging · shared inbox · unlimited contacts · templates and tags · basic reporting · HubSpot integration Read 30 Sep 2026 · heymarket.com
Plus $99 a year Billed annually; $99 per user/month; minimum 2 users Standard features · lists and campaigns · automations · advanced reporting and analytics · AI Essentials · Microsoft Teams, Zapier, and more integrations (excludes Salesforce) Read 30 Sep 2026 · heymarket.com
Pro $199 a year Billed annually; $199 per user/month; minimum 2 users Plus features · AI Advanced · API access · advanced administration and security · Salesforce add-on available Read 30 Sep 2026 · heymarket.com
Enterprise Priced on request Custom pricing Pro features · custom users · custom feature configuration · white-glove onboarding · additional training resources · priority support · higher volume messaging Read 30 Sep 2026 · heymarket.com

Every Heymarket plan and price →

Strong points and limits

Strong points

  • Shared inboxes support two-way business messaging.
  • Automations can reply, assign, or enroll contacts.
  • AI agents can answer FAQs and schedule appointments.
  • Messages are encrypted at rest and in transit.

Limits

  • No free plan; trial lasts 14 days.
  • Standard requires at least two users.
  • Standard excludes group messaging and several channels.
  • Extra message credits cost $0.03 each.

Who it suits

It suits teams that share customer messaging work across desktop and mobile, and need campaign or chat automation. The two-user minimum and annual billing are relevant for smaller teams evaluating the entry plan.

Verdict

Heymarket combines shared conversations with campaign, automation, and AI tools, while plan limits determine which channels are available. Standard is listed at $49 per user/month billed annually, and messaging credits may add a separate usage cost.

Where Specifiction places it

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