Heymarket
heymarket.com
What it is
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.
Spec sheet
- Product
- Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together.Read 30 Sep 2026 · heymarket.com
- Integrations
- The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio.Read 30 Sep 2026 · heymarket.com
- Security
- The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls.Read 30 Sep 2026 · heymarket.com
- Compliance
- The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant.Read 30 Sep 2026 · heymarket.com
- Support
- The site lists email support and describes priority support services as an Enterprise plan inclusion.Read 30 Sep 2026 · heymarket.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · heymarket.com
- Company
- Heymarket says it was founded by the team behind the online project management application Manymoon; the page does not give a founding year or headquarters.Read 30 Sep 2026 · heymarket.com
- AI agents
- Its AI agents answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing.Read 30 Sep 2026 · heymarket.com
- Automation
- Automations can send messages based on keywords, timing, or message sentiment and can reply, assign chats, or enroll contacts in a campaign.Read 30 Sep 2026 · heymarket.com
- Browser extension
- The Heymarket Chrome Extension can text any number found on a web page or in a CRM.Read 30 Sep 2026 · heymarket.com
- Encryption
- Heymarket says messages are encrypted at rest and in transit between its servers and apps.Read 30 Sep 2026 · heymarket.com
- Free trial
- The signup page offers a free trial with no credit card required, but does not state its duration.Read 30 Sep 2026 · heymarket.com
- Marketing
- Campaigns support scheduled texts, drip campaigns, SMS templates, and personalized custom fields.Read 30 Sep 2026 · heymarket.com
- Messaging
- Team members can read and respond to texts and emails from centralized inboxes on desktop or mobile phones.Read 30 Sep 2026 · heymarket.com
- Messaging credits
- Pricing lists 1,000 credits per month at $0.03 per message credit, with one SMS credit covering 160 characters and longer texts using multiple credits.Read 30 Sep 2026 · heymarket.com
- Plan limits
- Standard excludes group messaging, call forwarding, and several channels including email, Facebook Messenger, and Apple Messages for Business; these are listed on higher tiers.Read 30 Sep 2026 · heymarket.com
Plans and prices
Strong points and limits
Strong points
- Shared inboxes support two-way business messaging.
- Automations can reply, assign, or enroll contacts.
- AI agents can answer FAQs and schedule appointments.
- Messages are encrypted at rest and in transit.
Limits
- No free plan; trial lasts 14 days.
- Standard requires at least two users.
- Standard excludes group messaging and several channels.
- Extra message credits cost $0.03 each.
Who it suits
It suits teams that share customer messaging work across desktop and mobile, and need campaign or chat automation. The two-user minimum and annual billing are relevant for smaller teams evaluating the entry plan.
Verdict
Heymarket combines shared conversations with campaign, automation, and AI tools, while plan limits determine which channels are available. Standard is listed at $49 per user/month billed annually, and messaging credits may add a separate usage cost.
Where Specifiction places it
- Business Text Messaging Software#2 of 308.6
- Two-Way SMS Software#4 of 308.6
- Business Texting Software#4 of 278.6