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Esendex

esendex.com

From £54/mo Free trial WebAPI
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Spec score 8.3 #7 of 30 in Business Text Messaging Software

Spec sheet

Product
Esendex offers a messaging platform and APIs for business customer communications.Read 4 Oct 2026 · esendex.co.uk
API
The multichannel API supports SMS, WhatsApp, RCS and email, with documentation and integration support.Read 4 Oct 2026 · esendex.co.uk
Integrations
Listed software integration guides cover Zendesk, Goldmine and Outlook SMS integrations.Read 4 Oct 2026 · esendex.co.uk
Security
Esendex says it is ISO 27001 certified and supports GDPR compliance; its UK Connect platform is also certified to Cyber Essentials and NHS DSPT.Read 4 Oct 2026 · enhancedsupport.esendex.co.uk
Support
The pricing page says phone, email and chat support is free and unlimited.Read 4 Oct 2026 · esendex.co.uk
Headquarters
Nottingham, United KingdomRead 28 Sep 2026 · esendex.com
Founded
2001Read 28 Sep 2026 · esendex.com
Channels
The platform brings SMS, WhatsApp, RCS and email together in one workspace.Read 4 Oct 2026 · esendex.co.uk
Data protection
The security statement says personal data is encrypted at rest and in transit using TLS 1.2 or above.Read 4 Oct 2026 · enhancedsupport.esendex.co.uk
Data retention
Visible message history is retained for 180 days by default and can be configured from 0 to 730 days, subject to regional requirements.Read 4 Oct 2026 · enhancedsupport.esendex.co.uk
Free trial
The site advertises a no-commitment 7-day free trial.Read 4 Oct 2026 · esendex.co.uk
Integration partners
The integration partners page lists providers including I am Property, Journey Hospitality, Spotler and Point of Rental Software.Read 4 Oct 2026 · esendex.co.uk
Messaging tools
The platform includes analytics and real-time insights to track delivery, measure engagement and optimise performance.Read 4 Oct 2026 · esendex.co.uk
Service level
The security statement specifies a 99.90% availability service level agreement and a response to priority 1 incidents within 60 minutes of contact.Read 4 Oct 2026 · enhancedsupport.esendex.co.uk
Target customers
Esendex says it serves sectors including retail, transport and logistics, healthcare, financial services, local government and utilities.Read 4 Oct 2026 · esendex.co.uk
Use cases
Esendex describes uses including marketing campaigns, customer service, delivery notifications, appointment reminders and internal updates.Read 4 Oct 2026 · esendex.co.uk

Plans and prices

Starter £54 a month Pay monthly from 500 messages · SMS · virtual mobile number · local support · web platform · sender ID · API access Read 4 Oct 2026 · esendex.co.uk
Growth £143 a month Pay monthly from 2,500 messages · SMS · virtual mobile number · local support · web platform · sender ID · API access Read 4 Oct 2026 · esendex.co.uk
Enterprise £468 a month Pay monthly from 10,000 messages · SMS · virtual mobile number · local support · web platform · sender ID · API access Read 4 Oct 2026 · esendex.co.uk

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