Heymarket vs Remelo

Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.

Remelo is a web-based appointment reminder system for businesses, with online booking and rescheduling. It can send reminders by SMS, email, or voice at times and frequencies chosen by the business, using branded templates that can include client or company details. Clients can reply to SMS reminders, and staff can answer or send one-off messages from the dashboard. Booking pages let clients book or change appointments online. Remelo lists integrations with Google Calendar, Outlook Calendar, Office 365 Calendar, and iCloud Calendar; it says Google Calendar is checked for new or cancelled appointments approximately every five minutes. For Outlook reminders, it reads client email addresses or mobile numbers from the event title. Staff can have individual accounts with limited access to admin settings and client records. The free Newbie plan includes 25 appointments, one staff member, and one online booking page. Pro costs $15 a month, Business $35 a month, and Enterprise $60 a month, each billed Pay Monthly. Remelo is the trading name of Search Ventures Ltd, headquartered in London, United Kingdom.