Heymarket vs SendHub
Heymarket
heymarket.com
SendHub
sendhub.comSide by side
| Figure | Heymarket | SendHub |
|---|---|---|
| Price from | $4.08/mo | $18.25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Business Text Messaging Software | 8.6 (#2) | 8.1 (#14) |
| Spec score · Two-Way SMS Software | 8.6 (#4) | 8.1 (#11) |
| Spec score · Business Texting Software | 8.6 (#4) | 8.1 (#8) |
| Compliance | The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. | The homepage describes SendHub as HIPAA-ready and GDPR compliant. |
| Headquarters | San Francisco, California, United States | Pleasanton, California, United States |
| Integrations | The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. | The integration directory lists Microsoft Teams, Webex, Follow Up Boss, and JazzHR as direct integrations, and Gmail, Slack, Mailchimp, Salesforce, Shopify, and others via Zapier. |
| Product | Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together. | SendHub describes itself as a business text messaging platform for campaigns, automated reminders, and customer conversations. |
| Security | The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls. | SendHub says its API uses token-based authentication and describes the API as secure and scalable. |
| Support | The site lists email support and describes priority support services as an Enterprise plan inclusion. | Customers can contact SendHub by phone for sales, billing, or support, and by email for sales, billing, and support. |
Plans
Heymarket
- Standard$49 a year
- Plus$99 a year
- Pro$199 a year
- EnterprisePriced on request
SendHub
- Lite$19 a month
- Lite+$37 a month
- Starter$52 a month
- Basic$100 a month
- Lite$219 a year
- Lite+$400 a year
- Starter$570 a year
- Basic$1,000 a year
- CustomPriced on request
In their own words
Heymarket
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.
SendHub
SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging, text-to-join keywords, templates, and merge fields. Contact tools include imports, custom lists, segmentation, tagging, filtering, and search; the analytics dashboard reports SMS deliverability and exports messaging and voice data. The API handles SMS and MMS sending and receiving, scheduled messages, replies, contacts, message history, and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; other connections, including Gmail and Salesforce, are available through Zapier. Plans start with Lite at $19 a month, including 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. Outbound MMS is available on Custom. SendHub has Android and iOS apps and says it is available in the United States and Canada. A 14-day trial requires approved 10DLC registration, with listed fees of $5 for a brand and $15 for a campaign.