Heymarket vs TextBetter
Heymarket
heymarket.comTextBetter
textbetter.comSide by side
| Figure | Heymarket | TextBetter |
|---|---|---|
| Price from | $4.08/mo | $79/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Two-Way SMS Software | 8.6 (#4) | 7.4 (#24) |
| Spec score · Business Texting Software | 8.6 (#4) | 7.4 (#24) |
| Automation | Automations can send messages based on keywords, timing, or message sentiment and can reply, assign chats, or enroll contacts in a campaign. | The platform supports templates, keywords, system integrations, automated replies, and scheduled messaging. |
| Compliance | The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. | TextBetter says it manages carrier registration, opt-out handling, and audit-ready record keeping to support compliant business texting. |
| Integrations | The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. | SMS Suite integrates directly with HubSpot and Pipedrive, while Teams and Slack can receive new-message notifications. |
| Support | The site lists email support and describes priority support services as an Enterprise plan inclusion. | TextBetter describes its support as U.S.-based, handled by real people familiar with customer accounts, without call centers or chatbot handoffs. |
Plans
Heymarket
- Standard$49 a year
- Plus$99 a year
- Pro$199 a year
- EnterprisePriced on request
TextBetter
- Solo$79 a month
- Marketing Pro$109 a month
- Pro$109 a month
- EnterprisePriced on request
In their own words
Heymarket
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.
TextBetter
TextBetter has no write-up on Specifiction yet; its figures are above.