Heymarket vs TextUs
Heymarket
heymarket.comTextUs
textus.comSide by side
| Figure | Heymarket | TextUs |
|---|---|---|
| Price from | $4.08/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Business Text Messaging Software | 8.6 (#2) | 7.4 (#27) |
| Spec score · Two-Way SMS Software | 8.6 (#4) | 7.5 (#23) |
| Spec score · Business Texting Software | 8.6 (#4) | 7.4 (#25) |
| Automation | Automations can send messages based on keywords, timing, or message sentiment and can reply, assign chats, or enroll contacts in a campaign. | Users can build personalized drip sequences and enroll contacts based on SMS keyword responses. |
| Browser extension | The Heymarket Chrome Extension can text any number found on a web page or in a CRM. | TextUs offers a Chrome extension for texting from a CRM or ATS, with conversations logged automatically. |
| Compliance | The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. | TextUs describes automatic opt-out management, consent tracking, and message rate controls, and says it complies with TCPA and CTIA guidelines. |
| Headquarters | San Francisco, California, United States | Denver, Colorado, United States |
| Integrations | The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. | TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, LaborEdge, Greenhouse, SAP SuccessFactors, symplr, BlueSky, and Tracker. |
| Product | Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together. | TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads. |
| Security | The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls. | TextUs says it uses encryption in transit and at rest, role-based access controls, and regular security audits. |
| Support | The site lists email support and describes priority support services as an Enterprise plan inclusion. | Pro includes email and ticket-based support; Enterprise adds a dedicated Customer Success Manager. |
Plans
Heymarket
- Standard$49 a year
- Plus$99 a year
- Pro$199 a year
- EnterprisePriced on request
In their own words
Heymarket
Heymarket gives teams shared inboxes for business SMS, email, and messaging apps, with access from desktop or mobile. Team members can read and respond to texts and emails in centralized inboxes. Automations can use keywords, timing, or message sentiment to reply, assign chats, or add contacts to campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and custom fields. AI agents can answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. The Chrome Extension can text numbers found on webpages or in CRMs, and the integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. Security features listed include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention; Heymarket says messages are encrypted at rest and in transit. Standard starts at $49 per user/month billed annually, with a two-user minimum, and a 14-day trial; there is no free plan. Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 monthly credits at $0.03 per credit; longer texts use multiple credits.