HeyOnCall vs Incido
HeyOnCall
heyoncall.comIncido
incido.appSide by side
| Figure | HeyOnCall | Incido |
|---|---|---|
| Price from | $2.50/mo | €19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · On-Call Scheduling Software | 8.4 (#7) | 8.1 (#11) |
| Integrations | Listed monitoring sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; alert channels include Slack, email, Telegram, and webhooks. | The integrations page lists Grafana alerts, Pingdom checks, inbound and outbound webhooks, and REST API; Slack notifications are marked beta. |
| On-call | On-call rotations support timezone-aware scheduling, shift edits and trades, and calendar integration with Google Calendar, Outlook, and iCalendar feeds. | On-call includes schedules, rotation layers, overrides, escalation policies, and shift verification starting with Starter. |
| Product | HeyOnCall combines website and API monitoring, heartbeat and cron monitoring, SSL checks, incident management, on-call schedules, escalations, and alert delivery. | Incido combines incident management, on-call paging, and status pages in one workflow. |
Plans
HeyOnCall
- Free Trial for evaluatingFree
- Free Trial for evaluatingFree
- Solo for individuals$3 a month
- Solo for individuals$30 a year
- Pro for teams$32 a month
- Pro for teams$320 a year
Incido
- Starter€19 a month
- Pro€89 a month
- Business€249 a month
- EnterprisePriced on request
In their own words
HeyOnCall
HeyOnCall combines website and API monitoring with incident management and on-call paging. Checks cover HTTP and HTTPS availability and performance, response assertions, redirects, and request or response inspection. SSL monitoring validates certificates and chains and can warn before expiration; heartbeat and cron monitoring are also included. Teams can set timezone-aware rotations, change or trade shifts, and sync Google Calendar, Outlook, or iCalendar feeds. Unacknowledged incidents can escalate to another user, a rotation, or everyone in a rotation. Its iOS and Android Critical Alerts can bypass Do Not Disturb, silent or vibrate modes, and volume settings, and repeat until acknowledged. Alert sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; notifications can be sent through Slack, email, Telegram, or webhooks. The API supports custom triggers, incident resolution, and custom payloads. Plans are billed monthly: Free Trial for evaluating is free, Solo is $3 a month, and Pro is $32 a month. The evaluation plan limits users and triggers, while paid plans are limited to 1000 triggers of each listed type.