HeyOnCall vs Runframe
HeyOnCall
heyoncall.com
Runframe
runframe.ioSide by side
| Figure | HeyOnCall | Runframe |
|---|---|---|
| Price from | $2.50/mo | $12/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · On-Call Scheduling Software | 8.4 (#7) | 7.7 (#14) |
| Audience | The product is for small engineering teams and solo founders seeking reliable paging, simple setup, and fewer moving parts. | Runframe documentation describes the platform as built for seed-to-Series C companies. |
| Integrations | Listed monitoring sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; alert channels include Slack, email, Telegram, and webhooks. | Listed integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks. |
| Product | HeyOnCall combines website and API monitoring, heartbeat and cron monitoring, SSL checks, incident management, on-call schedules, escalations, and alert delivery. | Runframe describes itself as incident management for engineering teams, with on-call, escalations, postmortems, and status pages. |
| Support | The maker directs users with pricing questions to [email protected] and invites feature questions by email. | The pricing page lists email support on Free, priority support on Growth, and priority support plus migration help on Scale. |
Plans
HeyOnCall
- Free Trial for evaluatingFree
- Free Trial for evaluatingFree
- Solo for individuals$3 a month
- Solo for individuals$30 a year
- Pro for teams$32 a month
- Pro for teams$320 a year
In their own words
HeyOnCall
HeyOnCall combines website and API monitoring with incident management and on-call paging. Checks cover HTTP and HTTPS availability and performance, response assertions, redirects, and request or response inspection. SSL monitoring validates certificates and chains and can warn before expiration; heartbeat and cron monitoring are also included. Teams can set timezone-aware rotations, change or trade shifts, and sync Google Calendar, Outlook, or iCalendar feeds. Unacknowledged incidents can escalate to another user, a rotation, or everyone in a rotation. Its iOS and Android Critical Alerts can bypass Do Not Disturb, silent or vibrate modes, and volume settings, and repeat until acknowledged. Alert sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; notifications can be sent through Slack, email, Telegram, or webhooks. The API supports custom triggers, incident resolution, and custom payloads. Plans are billed monthly: Free Trial for evaluating is free, Solo is $3 a month, and Pro is $32 a month. The evaluation plan limits users and triggers, while paid plans are limited to 1000 triggers of each listed type.
Runframe
Runframe is incident management software for engineering teams, covering on-call schedules, escalations, incident response, postmortems, and status pages. Rotations can run daily, weekly, biweekly, or monthly, with engineer-managed swaps and overrides. The service tracks cumulative on-call hours and reports load imbalances. Users can page a rotation member or search for a teammate, notifying them through Slack, email, or phone. Incoming alerts from listed sources can create incidents, set severity, page the on-call engineer, and start a timeline automatically. Teams coordinate response in Slack or the web dashboard and track postmortem action items. Integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks. Security controls include SAML SSO, SCIM, MFA enforcement, role-based access, audit logs, API keys, and service accounts. Runframe offers a Free plan at free, Growth at $12 per user per month billed annually, and Scale at $25 per user per month billed annually.