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SPECIFICTION
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Runframe

runframe.io

From $12/mo Free plan WebAPI
Visit runframe.io
Spec score 7.7 #14 of 25 in On-Call Scheduling Software

What it is

Runframe is incident management software for engineering teams, covering on-call schedules, escalations, incident response, postmortems, and status pages. Rotations can run daily, weekly, biweekly, or monthly, with engineer-managed swaps and overrides. The service tracks cumulative on-call hours and reports load imbalances. Users can page a rotation member or search for a teammate, notifying them through Slack, email, or phone. Incoming alerts from listed sources can create incidents, set severity, page the on-call engineer, and start a timeline automatically. Teams coordinate response in Slack or the web dashboard and track postmortem action items. Integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks. Security controls include SAML SSO, SCIM, MFA enforcement, role-based access, audit logs, API keys, and service accounts. Runframe offers a Free plan at free, Growth at $12 per user per month billed annually, and Scale at $25 per user per month billed annually.

Spec sheet

Product
Runframe describes itself as incident management for engineering teams, with on-call, escalations, postmortems, and status pages.Read 2 Oct 2026 · runframe.io
Audience
Runframe documentation describes the platform as built for seed-to-Series C companies.Read 2 Oct 2026 · runframe.io
Integrations
Listed integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks.Read 2 Oct 2026 · runframe.io
Support
The pricing page lists email support on Free, priority support on Growth, and priority support plus migration help on Scale.Read 2 Oct 2026 · runframe.io
Alerts
For listed alert sources, Runframe says incoming alerts can create incidents, set severity, page the on-call engineer, and start a timeline automatically.Read 2 Oct 2026 · runframe.io
Fairness tracking
Runframe tracks cumulative on-call hours per engineer across rotations and surfaces imbalances in a load report.Read 2 Oct 2026 · runframe.io
Incident workflow
Runframe routes people through on-call schedules and automatic escalation, coordinates response in Slack or its web dashboard, and supports postmortems and action-item tracking.Read 2 Oct 2026 · runframe.io
On-call scheduling
On-call rotations support daily, weekly, biweekly, and monthly cycles, with engineer-managed shift swaps and overrides.Read 2 Oct 2026 · runframe.io
Paging
Users can page someone from a rotation or search for a teammate and notify them by Slack, email, or phone.Read 2 Oct 2026 · runframe.io
Pricing limits
The pricing page states that phone, SMS, subscriber delivery, API, MCP, and managed AI usage are subject to fair-use and supported-country limits.Read 2 Oct 2026 · runframe.io
Security controls
Runframe lists SAML SSO, SCIM provisioning, MFA enforcement, role-based access controls, audit logs, API keys, and service accounts as security controls.Read 2 Oct 2026 · runframe.io
Security practices
The security policy says data is transmitted over HTTPS/TLS and at-rest encryption is provided through infrastructure partners; the page does not claim a named certification.Read 2 Oct 2026 · runframe.io

Plans and prices

Free Free $0/month Up to 5 users · 1 service catalog · 1 team · 1 basic schedule · Slack incident response · 1 basic hosted status page · 5 AI postmortem draft credits Read 2 Oct 2026 · runframe.io
Growth $12 a month $12/user/month, billed annually Unlimited users, teams, and services · 3 on-call schedules · 3 workflow automations · core integrations and alert ingestion · phone/SMS allowance · AI postmortems Read 2 Oct 2026 · runframe.io
Scale $25 a month $25/user/month, billed annually High-volume schedules and workflow automations · 3 status pages · higher phone/SMS allowance in supported countries · AI briefs, TLDRs, and advanced insights Read 2 Oct 2026 · runframe.io

Every Runframe plan and price →

Strong points and limits

Strong points

  • Free plan supports up to five users
  • Flexible rotation schedules and swaps
  • Load report tracks on-call imbalance
  • Many alert and collaboration integrations
  • Includes SAML, SCIM, MFA, and audit logs

Limits

  • Free plan limits teams to five users
  • Paid plans are billed annually
  • Phone, SMS, API, and AI usage have fair-use limits
  • Supported-country limits apply to some delivery

Who it suits

It is aimed at engineering teams, with documentation describing seed-to-Series C companies. Teams needing rotation scheduling, escalation policies, multichannel paging, and postmortem tracking may fit its stated use.

Verdict

Runframe combines scheduling, alert routing, response coordination, and postmortems in a web and API service. The free tier is limited, while paid tiers add users, schedules, automations, and support.

Where Specifiction places it

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