PagerTree vs Runframe
PagerTree
pagertree.com
Runframe
runframe.ioSide by side
| Figure | PagerTree | Runframe |
|---|---|---|
| Price from | $12.50/mo | $12/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · On-Call Scheduling Software | 8.9 (#3) | 7.7 (#14) |
| Spec score · On-Call Management Software | 8.9 (#4) | 7.7 (#22) |
| Integrations | Official integrations include Microsoft Teams, Zendesk, Twilio, SolarWinds and Honeybadger, and custom integrations are supported. | Listed integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks. |
| On-call scheduling | The service provides drag-and-drop schedules, public or private calendars, overrides, reminders, rotations and calendar synchronization. | On-call rotations support daily, weekly, biweekly, and monthly cycles, with engineer-managed shift swaps and overrides. |
Plans
PagerTree
- BasicFree
- BasicFree
- Pro$15 a month
- Elite$19 a month
- Pro$150 a year
- Elite$190 a year
- EnterprisePriced on request
In their own words
PagerTree
PagerTree helps teams share on-call responsibility and respond to incidents. Its scheduler supports rotations, overrides, reminders, calendar sync, and public, private, or password-protected schedules. Escalation policies allow unlimited layers, configurable timeouts, repeated alerts up to three times, and reassignment. Notifications can arrive by push, email, SMS, voice, WhatsApp, or Slack. PagerTree can aggregate and deduplicate similar alerts, with aggregation periods configurable from 15 minutes to 30 days. Integration options include email, webhook, and custom webhook. Single sign-on uses SAML 2.0 and supports identity providers such as Azure, Okta, and Google. PagerTree says data is encrypted at rest with AES-256, communications use SSL/HTTPS, and encrypted database backups run hourly. Basic costs nothing for up to five users and two teams, with three months of data retention. Pro is $15 a month per user; Elite is $19 a month per user. SMS and voice coverage varies by country.
Runframe
Runframe is incident management software for engineering teams, covering on-call schedules, escalations, incident response, postmortems, and status pages. Rotations can run daily, weekly, biweekly, or monthly, with engineer-managed swaps and overrides. The service tracks cumulative on-call hours and reports load imbalances. Users can page a rotation member or search for a teammate, notifying them through Slack, email, or phone. Incoming alerts from listed sources can create incidents, set severity, page the on-call engineer, and start a timeline automatically. Teams coordinate response in Slack or the web dashboard and track postmortem action items. Integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks. Security controls include SAML SSO, SCIM, MFA enforcement, role-based access, audit logs, API keys, and service accounts. Runframe offers a Free plan at free, Growth at $12 per user per month billed annually, and Scale at $25 per user per month billed annually.