HeyOnCall vs Spike.sh
HeyOnCall
heyoncall.comSpike.sh
spike.shSide by side
| Figure | HeyOnCall | Spike.sh |
|---|---|---|
| Price from | $2.50/mo | $7/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · On-Call Scheduling Software | 8.4 (#7) | 8.2 (#10) |
| Company | HeyOnCall was built by two engineers who met at MIT EECS and launched the product in 2022. | Spike is operated by FatSync Software Private Limited, an India-registered company with a registered office in Pune, Maharashtra. |
| Integrations | Listed monitoring sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; alert channels include Slack, email, Telegram, and webhooks. | Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. |
| On-call | On-call rotations support timezone-aware scheduling, shift edits and trades, and calendar integration with Google Calendar, Outlook, and iCalendar feeds. | On-call schedules and escalation policies route alerts to responders through channels including phone, SMS, Slack, and the mobile app. |
| Support | The maker directs users with pricing questions to [email protected] and invites feature questions by email. | Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel. |
Plans
HeyOnCall
- Free Trial for evaluatingFree
- Free Trial for evaluatingFree
- Solo for individuals$3 a month
- Solo for individuals$30 a year
- Pro for teams$32 a month
- Pro for teams$320 a year
In their own words
HeyOnCall
HeyOnCall combines website and API monitoring with incident management and on-call paging. Checks cover HTTP and HTTPS availability and performance, response assertions, redirects, and request or response inspection. SSL monitoring validates certificates and chains and can warn before expiration; heartbeat and cron monitoring are also included. Teams can set timezone-aware rotations, change or trade shifts, and sync Google Calendar, Outlook, or iCalendar feeds. Unacknowledged incidents can escalate to another user, a rotation, or everyone in a rotation. Its iOS and Android Critical Alerts can bypass Do Not Disturb, silent or vibrate modes, and volume settings, and repeat until acknowledged. Alert sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; notifications can be sent through Slack, email, Telegram, or webhooks. The API supports custom triggers, incident resolution, and custom payloads. Plans are billed monthly: Free Trial for evaluating is free, Solo is $3 a month, and Pro is $32 a month. The evaluation plan limits users and triggers, while paid plans are limited to 1000 triggers of each listed type.
Spike.sh
Spike.sh is an incident-management and alerting service for calling responders when systems fail, then helping teams triage, fix, and close incidents. It groups and de-duplicates alerts, detects duplicate incidents and recoveries, and uses AI to draft titles and suggest severity and priority. On-call schedules and escalation policies route alerts through phone, SMS, Slack, or the mobile app; MCP connections support AI clients and agents. Status pages can use custom domains or private access and include live widgets, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers. Standard costs $7.00 per user per month and includes 100 total phone and SMS alerts, one one-person schedule, one central number, and five incoming calls monthly. Business is $14.00 per user per month with unlimited phone and SMS alerts, multiple teams, unlimited schedules, and unlimited live call routing. Enterprise pricing is by contact. There is no free plan; a 14-day trial is available.