Hi Auto vs Qu Drive-Thru
Hi Auto
hi.autoQu Drive-Thru
qubeyond.comSide by side
| Figure | Hi Auto | Qu Drive-Thru |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.1 (#14) | 7.6 (#5) |
| Integrations | Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS. | Qu lists 150 integrations across accounting, analytics, labor, delivery, digital ordering, hardware, kitchen, loyalty, payments, and other categories. |
| Security | The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. | Qu describes flexible permissions, PCI compliance, and end-to-end encryption for card information. |
| Support | Hi Auto says it provides 24/7 remote system management and support by phone, text, or email. | A Qu case study states that Qu’s customer support team is quick to respond and resolve issues. |
| Target customers | The company says it focuses exclusively on drive-thru operations and serves corporate QSRs and franchisees. | Qu POS is designed for multi-unit QSR and fast-casual brands operating 20 to 2,500+ locations. |
Plans
In their own words
Hi Auto
Hi Auto is an AI order taker for drive-thru operations at high-volume quick-service restaurants. It handles substitutions and add-ons, supports English and Spanish orders, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system lacks confidence or cannot fully understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Installation uses an audio box to connect existing headsets and POS, takes about three hours, and is remotely supported. Hi Auto says it serves more than 200 franchisees across three continents and focuses exclusively on drive-thru use cases. Pricing is on request, and the site offers a free consultation. Support is available 24/7/365.
Qu Drive-Thru
Qu Drive-Thru provides workflows for drive-thru ordering, payment, and fulfillment. Its screens can show five or more active orders at once, and operators control how and when orders reach the kitchen. Mobile and tablet functionality supports order-taking away from fixed terminals. The system integrates with Qu POS and connects orders directly to the kitchen display system. Order capture and kitchen routing run locally on Qu Business Edge, so those functions are not gated by internet connectivity. Qu also integrates with AI voice-ordering partners including ConverseNow and Presto. Its listed partner ecosystem includes 150 integrations across areas such as accounting, analytics, delivery, digital ordering, hardware, kitchen, loyalty, and payments. Qu describes the product for multi-unit fast-casual and QSR operators, including chains with 20 to 200+ locations. The product is listed for Android and iOS, with hybrid deployment. Qu states that its platform uses triple redundancy, offline mode, and 99.997% uptime, and offers 24x7x365 support through its help desk, phone, email, and customer portal. Pricing is available on request.