HiFiveStar vs Yotpo Reviews
HiFiveStar
hifivestar.com
Yotpo Reviews
yotpo.comSide by side
| Figure | HiFiveStar | Yotpo Reviews |
|---|---|---|
| Price from | $28/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 13 | 8 |
| Spec score · Review Generation Software | 8.8 (#2) | 8.4 (#7) |
| Spec score · Review Management Software | 8.9 (#14) | 9.3 (#1) |
| Free plan | Forever Free plan with 1 location, review monitoring, replies, review link and QR code, widgets, and email support | Yes |
| Headquarters | Sheridan, Wyoming, United States | New York City, New York, United States |
| Integrations | Google and Facebook can be connected through login, while other platforms can be connected by entering a page link; HiFiveStar imports the most recent reviews from those platforms. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Purpose | HiFiveStar is review-management software for local businesses that helps collect reviews, respond to feedback and showcase testimonials. | Yotpo Reviews collects customer product reviews, photos, and videos and displays this customer content to help shoppers make purchase decisions. |
| Security | HiFiveStar says every connection uses HTTPS/TLS encryption and that its pages include Content-Security-Policy, clickjacking, MIME-sniffing and permissions-policy protections. | Yotpo reports SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications and says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256 in AWS. |
| Starting price | Plans start at $0 per month | 15 |
| Support | The FAQ says its team aims to respond to support requests within one business day. | Yotpo describes round-the-clock support and dedicated customer success managers, while the pricing comparison lists 24/7 technical support for Pro and Premium. |
Plans
HiFiveStar
- Forever FreeFree
- Core$28 a month
- Pro$85 a month
- Growth$139 a month
- Business$197 a month
- Enterprise$399 a month
- Unlimited$749 a month
- Core$336 a year
- Pro$1,020 a year
- Growth$1,668 a year
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
HiFiveStar
HiFiveStar is web-based review-management software for local businesses. It brings reviews from Google, Yelp, Facebook, TripAdvisor, and more than 40 other sites into one inbox, with email or phone alerts for new reviews. The service can draft replies in the reviewer's language for users to review, edit, and post. Businesses can also display selected reviews in website widgets. Review invitations can be sent by email, text, and WhatsApp on Core and higher plans. The Forever Free plan supports one location and one user; Core costs $28 a month billed annually. Higher plans allow more locations and users, and Pro and higher plans list automation integrations including Stripe, Shopify, Zapier, and Make. The pricing page offers monthly and yearly views, says yearly billing saves up to 28%, and says plans have no contracts and can be canceled anytime. HiFiveStar says connections use HTTPS/TLS encryption and that it processes personal data under EU GDPR, with a Data Processing Addendum for customers. It also states that formal audits and certifications are not yet in place.
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.