Higher Logic Customer Advocacy vs Mention Me
Higher Logic Customer Advocacy
higherlogic.com
Mention Me
mention-me.comSide by side
| Figure | Higher Logic Customer Advocacy | Mention Me |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Customer Advocacy Software | 8.2 (#3) | 8.4 (#1) |
| Spec score · Customer-to-Customer (C2C) Community Marketing Software | 8.1 (#4) | 8.5 (#1) |
| Founded | Higher Logic was founded in 2007 by Rob Wenger and Andy Steggles. | 2013 |
| Headquarters | Arlington, Virginia, United States | London, United Kingdom |
| Rating on Capterra | Higher Logic Vanilla is rated 4.4 out of 5 from 63 reviews. | 4.6 out of 5 from 11 reviews. |
| Rating on G2 | Higher Logic overall is rated 4.3 out of 5 from 534 reviews. | 4.4 out of 5 from 61 reviews. |
| What it does | Higher Logic positions Customer Advocacy Software as a community platform that identifies, empowers and engages brand supporters for B2B and B2C marketing. | Mention Me is a referral marketing and customer advocacy platform that tracks referrals from sharing through acquisition, revenue and referred-customer lifetime value. |
Plans
Higher Logic Customer Advocacy
- CorporatePriced on request
- EnterprisePriced on request
- Enterprise PlusPriced on request
- Higher Logic Customer Advocacy SoftwarePriced on request
Mention Me
- EssentialsPriced on request
- AdvancedPriced on request
- UltimatePriced on request
- StarterFree
- Custom platform pricingPriced on request
- EssentialPriced on request
In their own words
Higher Logic Customer Advocacy
Higher Logic Customer Advocacy has no write-up on Specifiction yet; its figures are above.
Mention Me
Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.