Higher Logic Thrive vs Salesforce Experience Cloud
Higher Logic Thrive
higherlogic.comSalesforce Experience Cloud
salesforce.comSide by side
| Figure | Higher Logic Thrive | Salesforce Experience Cloud |
|---|---|---|
| Price from | — | $2/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 11 |
| Spec score · Customer Community Software | 7.8 (#17) | 8.3 (#10) |
| Spec score · Community Building Platforms | 7.7 (#16) | 8.1 (#11) |
| Founded | 2007 | 1999 |
| Headquarters | Arlington, Virginia, United States | San Francisco, California, United States |
| Mobile apps | both | Mobile Publisher can create branded apps from Aura and LWR Experience Cloud sites and publish them to the Google Play and Apple App stores; a Mobile Publisher license is required. |
| Purpose | Higher Logic Thrive combines community and marketing tools to help associations engage members and support growth. | Experience Cloud creates branded digital experiences such as portals, help forums, support communities, and sites for customers, partners, and employees. |
| Support | Higher Logic Support can be contacted by email at [email protected] or by phone at 202-360-4402, press 2. | The Standard Success Plan is included in all licenses and provides self-guided resources, knowledge articles, documentation, Trailhead, and the Trailblazer Community. |
Plans
Salesforce Experience Cloud
- Mobile Publisher for Experience Cloud (login)$2 a month
- Login Edition for Learners and Alumni$3.75 a month
- Employee Portal — Login$4 a month
- Login Edition for Partners$5 a month
- Mobile Publisher for Experience Cloud$5 a month
- Mobile Publisher for Experience Cloud (member or employee)$5 a month
- Employee Portal — Named User$8 a month
- Member Edition for Learners and Alumni$8.75 a month
- Member Edition for Partners$12.50 a month
- CRM Analytics for Community (Experience Cloud)$25 a month
In their own words
Higher Logic Thrive
Higher Logic Thrive has no write-up on Specifiction yet; its figures are above.
Salesforce Experience Cloud
Salesforce Experience Cloud creates branded digital experiences for customers, partners, and employees, including account portals, partner sites, help centers, support communities, and custom sites. Organizations can build with no-code tools and templates, low-code tools, or programmatic development. Sites use Salesforce org data and can connect with Sales, Service, Marketing, Commerce, and Industries applications. Salesforce describes adding Agentforce agents to automate workflows, answer questions, and guide visitors. The platform is available through web, Android, iOS, and APIs. Mobile Publisher can turn Aura and LWR sites into branded Google Play and Apple App Store apps, requiring its own license. Experience Builder sites do not run in the Salesforce mobile app, but work in supported mobile browsers or branded apps. Security options include authentication, encryption, clickjack protection, Content Security Policy, and Lightning Locker. Listed plans include prices from $2.00 per month, with annual billing terms; other editions and terms vary.