Hoopla vs Talkdesk Performance Management
Hoopla
hoopla.netTalkdesk Performance Management
talkdesk.comSide by side
| Figure | Hoopla | Talkdesk Performance Management |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Customer Service Gamification Software | 7.9 (#10) | 5.5 (#26) |
| Founded | 2010 | 2011 |
| Headquarters | Millbrae, California, United States | Palo Alto, California, United States |
Plans
In their own words
Hoopla
Hoopla is a real-time gamification and recognition platform that turns live performance data into team leaderboards, competitions, contests, automated celebrations and recognition moments. Its modules include sales leaderboards, Huddles, Scorecard, News Flashes, challenges, a Performance Console and Streaming Channels. Teams can show leaderboards, news and contests on TVs using the maker’s proprietary hardware, which is included at no cost. Channels are also accessible on PCs through a browser or Salesforce, with dashboards and summary emails available. The iOS and Android app provides leaderboards, rankings and challenges, and sends milestone notifications. Hoopla integrates with Salesforce, HubSpot, Microsoft Dynamics, Pipedrive, Slack, Microsoft Teams, email systems, Google Sheets and Excel. It also supports automation through Zapier, webhooks and REST APIs. Points earned through competitions and milestones can be exchanged for customizable company prizes in a built-in rewards store. The product is designed for competitive teams in sales, customer success, customer support and call centers. Pricing is available on request, and a no-cost, fully supported 30-day trial is offered for sales team members.
Talkdesk Performance Management
Talkdesk Performance Management has no write-up on Specifiction yet; its figures are above.