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SPECIFICTION
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Hopscotch vs Inline Manual

Hopscotch

hopscotch.club

Inline Manual

inlinemanual.com

Side by side

FigureHopscotchInline Manual
Price from$99/mo$3/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
APIYesYes
Self-hosted—Yes
Plans published37
Spec score · User Onboarding Software8.1 (#11)8.8 (#5)
HeadquartersOceanside, California, United StatesLondon, England
IntegrationsThe Growth plan lists integrations with GA4, Mixpanel, Heap, Segment, and Zapier.Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra.
ProductHopscotch provides targeted in-app messaging for digital product teams, including product tours, tooltips, modals, and announcements.Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app.
SecurityHopscotch says it follows GDPR requirements and implements SOC 2-aligned controls; it describes TLS 1.2+ encryption in transit and encryption at rest.The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK.
SegmentationIn-app messaging can be segmented with conditional logic based on individual user activity.Users can be segmented from synced properties and targeted with content at specified moments.
SupportThe site lists email support for Starter, live support for Growth, and concierge support and coaching for Business.The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability.
Use casesThe site describes onboarding new users, driving feature adoption, educating users, and announcing product updates as use cases.The product is presented for user onboarding, feature adoption, in-app marketing, employee training, change management, and in-app support.

Plans

Hopscotch

  • Starter$99 a month
  • Growth$249 a month
  • BusinessPriced on request

Hopscotch pricing →

Inline Manual

  • Employee adoption$3 a month
  • iFrames Support add-on$129 a month
  • Standard Pro$158 a month
  • Standalone Player add-on$199 a month
  • Priority Support add-on$289 a month
  • Product Adoption Audit$399, paid once
  • EnterprisePriced on request

Inline Manual pricing →

In their own words

Hopscotch

Hopscotch has no write-up on Specifiction yet; its figures are above.

Visit hopscotch.club

Inline Manual

Inline Manual has no write-up on Specifiction yet; its figures are above.

Visit inlinemanual.com