HopToDesk vs RemoteToPC

HopToDesk is remote-access software for connecting to and managing devices. It supports Windows, macOS, Linux, Android, iOS, Raspberry Pi, FreeBSD, ChromeOS, and browser access, with file transfer and session recording. Screen sharing, chats, file transfers, and other traffic are end-to-end encrypted. The Dashboard brings together monitoring, device management, reports, commands, teams, custom clients, and a help desk for customer tickets. Team tools include roles, invites, SSO, sub-accounts, and white-label clients; integrations include webhooks, ServiceNow, Jira, TeamViewer, AnyDesk, and deployment tools. It can run without installation or be set up as a private network on your infrastructure. The free plan supports 2 users, 3 devices, and 50 help desk tickets per month, with no time limit for personal or business use. Pro is $29 a month for 120 devices, and Business is $99 a month for 500 devices. The site also lists other plan prices, including yearly options, and an Enterprise & MSP plan with pricing by quote.

RemoteToPC provides unattended remote computer access and management through a web-based Command Center. Remote sessions include file transfer, remote printing, multi-monitor support, and unlimited remote sessions. For attended support, Remote Rescue offers on-demand help without permanent host software on the remote computer. IT plans add monitoring, alerts, advanced system information, deployments, system and user grouping, reboot, Safe Mode, and Wake-on-LAN tools. The product lists support across Windows, macOS, Linux, iOS, Android, and the web, while its remote-computer access description names Windows and Mac computers. Security features include two-factor authentication and remote access tunnels using 256-AES and Poly 1305 AEAD encryption. RemoteToPC says over 97% of connections are direct peer-to-peer, relaying when needed. It says it does not store financial or credit card data and uses Stripe for card transactions. The company also states that it does not process, store, or access users’ computer data, and should not be considered a customer's HIPAA business associate. The site lists a 14-day trial and free tech support. Remote Rescue is listed at $99 a year for one user and 10 rescue computers.