Hostme vs SpotOn Restaurant
Hostme
hostmeapp.com
SpotOn Restaurant
spoton.comSide by side
| Figure | Hostme | SpotOn Restaurant |
|---|---|---|
| Price from | $98/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Restaurant Management Software | 8.1 (#10) | 8.7 (#4) |
| Spec score · Restaurant Table Management Software | 8.2 (#13) | 8.8 (#3) |
| Headquarters | 1211 31st St NW, Washington, DC 20007, United States | San Francisco, California, United States |
| Integrations | The integrations page lists Facebook, Instagram, Google, WhatsApp, Wix, Square, Lightspeed, and multiple POS systems. | Listed integrations include DoorDash, Uber Eats, Deliverect, Chowly, Checkmate, 7shifts, MarginEdge, Restaurant365, Tenzo, OpenTable, Shogo, DAVO and payroll providers. |
| Marketing | Marketing campaigns can send SMS, email, and WhatsApp messages, and the pricing page lists $20 and $40 credit packs. | Marketing tools support email, text and social campaigns, including automated Marketing Assist campaigns. |
| Product | Hostme describes itself as restaurant reservation and table management software that helps operators manage the guest journey. | SpotOn describes itself as a cloud-based restaurant management system with point-of-sale, online ordering and reservations, labor management, AI-powered P&L analysis, and integrations. |
| Reservations | Guests can book online through a restaurant website, social media channels, or Hostme’s reservation site. | SpotOn Reserve handles tables, walk-ins, reservations and waitlists without per-cover fees from a restaurant website and Google. |
| Security | Hostme says it uses TLS 1.2+ in transit, AES-256 encryption at rest, role-based access controls, and Stripe link-based payment flows that do not store full card numbers. | SpotOn lists PCI PTS v7 and end-to-end encryption in the security specifications for its Handheld device. |
| Support | Hostme advertises 24/7 immediate support through in-app chat or a support phone line. | SpotOn advertises human 24/7/365 technical support, personalized setup and training, and software updates included in monthly software costs. |
Plans
SpotOn Restaurant
- All-In PlanFree
- All-In PlanFree
- Core Bundle$50 a month
- POS Essentials$55 a month
- Build Your OwnPriced on request
In their own words
Hostme
Hostme is restaurant reservation and table management software for operators managing the guest journey. Guests can book through a restaurant website, social media channels, or Hostme’s reservation site. The system handles reservations and walk-in waitlists together, and can text guests when a table is ready. Other listed features include table and event management, server rotation, online ordering, reports, and a digital guestbook. Integrations include Facebook, Instagram, Google, WhatsApp, Wix, Square, Lightspeed, and multiple POS systems. Marketing campaigns can send SMS, email, and WhatsApp messages, though using the Marketing tool requires a $20 credit package. Hostme supports web, iOS, and Android. Its annual MEZZO plan is $98 a month, and GRANDE is $152 a month; Enterprise pricing is custom for owners with 10 or more units. A two-week free trial requires no credit card, and there is no free plan. Hostme says subscriptions have no contracts, commissions, or per-cover fees, and advertises 24/7 support through in-app chat or a support phone line.
SpotOn Restaurant
SpotOn Restaurant is a cloud-based restaurant management system combining point-of-sale, online ordering, reservations, labor management, AI-powered P&L analysis, and integrations. Its POS includes table layouts, menu management, ordering, payments, reporting, and employee tools. SpotOn presents options for full-service restaurants, bars and pubs, and counter service, as well as casual and fine dining, breweries, quick service, fast casual, cafes, and bakeries. The dashboard adds an AI menu assistant, dynamic reporting, marketing campaigns, remote management, multi-location tools, and employee tools. SpotOn Order connects commission-free online ordering to SpotOn POS and the GoTo Place app. Direct delivery integrations include DoorDash and Uber Eats; other delivery platforms are supported through Deliverect. Offline mode is designed to keep stations connected and orders flowing to the kitchen during internet outages, then sync payments when connectivity returns. Users can access the dashboard from a browser on any device. SpotOn says its restaurant POS uses proprietary hardware, so customers cannot use their own POS hardware or tablets. Pricing includes POS Essentials at $55 per station per month, plus implementation, hardware, and processing costs. Support is available 24/7/365 at no extra cost.