HotelKey PMS vs RMS Cloud
HotelKey PMS
hotelkeyapp.com
RMS Cloud
rmscloud.comSide by side
| Figure | HotelKey PMS | RMS Cloud |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 10 |
| Spec score · Hospitality Management Software | 7.0 (#10) | 7.8 (#6) |
| Spec score · Hospitality Property Management | 6.9 (#15) | 7.7 (#11) |
| Housekeeping | Mobile housekeeping supports inspections, checklists, incident handling, and real-time status synchronization. | Housekeeping tools create task lists, assign work and maintain cleaning schedules and audit trails. |
| Integration examples | Listed integration partners include Booking.com, Expedia, Adyen, and Duetto. | The partner directory includes integrations such as TrustYou, 4WiFi, Agoda and Airbnb. |
| Integrations | The maker lists 212 integrations across categories including accounting, booking, channel management, payments, door locks, and housekeeping. | The help centre lists integrations for door locks, OTAs, POS, housekeeping, revenue management, loyalty, kiosks and property automation. |
| Maintenance | Staff can assign and prioritize maintenance tasks, attach photos, and mark rooms out of order. | The maintenance hub tracks work orders, updates tasks and can block rooms while work is performed. |
| Operations | The PMS supports front desk, housekeeping and maintenance, group management, reports, corporate rates and billing, property settings, and lost and found. | The platform combines property, reservation, front-desk, financial, housekeeping and maintenance workflows. |
| Product | HotelKey PMS is a cloud-based property management system for modern hotels. | RMS is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds and serviced apartments. |
| Reporting | Reports can be customized, filtered, scheduled, and exported in PDF, Excel, and CSV formats. | Reporting and analytics cover accounting, operational performance and other property insights. |
| Security | Guest-facing digital registration supports masked fields for secure guest data editing. | RMS describes its security as enterprise-grade and says its system meets PCI and Department of Defence standards. |
| Support | HotelKey states that it offers 24/7 customer support. | RMS offers round-the-clock phone support in the customer's region and an online help center. |
Plans
RMS Cloud
- AcceleratePriced on request
- ElevatePriced on request
- Accelerate (hotels)Priced on request
- Accelerate (motels)Priced on request
- Accelerate (parks and campgrounds)Priced on request
- Accelerate (serviced apartments and lettings)Priced on request
- Elevate (hotels)Priced on request
- Elevate (motels)Priced on request
- Elevate (parks and campgrounds)Priced on request
- Elevate (serviced apartments and lettings)Priced on request
In their own words
HotelKey PMS
HotelKey PMS has no write-up on Specifiction yet; its figures are above.
RMS Cloud
RMS Cloud is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds, and serviced apartments. It brings property management together with reservations, front desk operations, financials, housekeeping, and maintenance. Its booking and revenue tools cover OTA distribution, direct bookings, upsells, reservation management, and yield optimization; guests can book, manage, and pay online. Reporting ranges from quick performance snapshots to accounting and operations views. The open API supports real-time, two-way exchange for inventory, rates, booking engines, POS, and CRM systems, and the maker lists more than 100 technology partners. RMS advertises 530+ API endpoints, a developer sandbox, documentation, and dedicated API support. Accelerate includes accounting and financials, batch invoicing and statements, reporting and analytics, housekeeping, and maintenance. Elevate adds multi-site and enterprise management and API access; owner and trust accounting is an optional add-on. RMS Cloud is paid, has no free plan, and provides plan pricing by quote. The maker is based in Keilor Park, Victoria, Australia, and says it has supported hospitality operators globally since 1983.