Hubgets vs Nextiva

Hubgets combines team communications with searchable knowledge, and is offered as a service or in a private cloud. It supports business voice and video, direct and group messages, and file sharing. The platform indexes and classifies communications, including Topics, so teams can search earlier discussions. Topics provide shared spaces for project and task conversations, with feedback, content, and decisions visible to participants. Page by Hubgets lets business partners reach a team member in a browser by chat, voice, or video without revealing an email address or phone number. Open APIs are advertised for integrations; Enterprise can connect with applications on a company intranet. Enterprise can run on company premises or in a private cloud, with data behind a customer-managed firewall and customer-selected compliance and auditing. The maker says its AI assesses team mood and adjusts communication flows using more than 50 factors. The free cloud plan supports up to 20 users and limits message history to the last 5,000 messages per thread. Startup supports up to 1,000 cloud users; Team supports up to 10,000. The maker lists its start in 2015 and headquarters in Wilmington, Delaware.

Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.