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SPECIFICTION
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HubSpot Live Chat vs Klaviyo

HubSpot Live Chat

hubspot.com

Klaviyo

klaviyo.com

Side by side

FigureHubSpot Live ChatKlaviyo
Price fromFreeFree
Free planYesYes
Free trial——
Open source——
WebYesYes
iOSYes—
AndroidYes—
Plans published44
Spec score · AI Customer Service Agents6.9 (#39)8.2 (#8)
Founded20062012
HeadquartersCambridge, Massachusetts, United StatesBoston, Massachusetts, United States

Plans

HubSpot Live Chat

  • FreeFree
  • StarterPriced on request
  • ProfessionalPriced on request
  • EnterprisePriced on request

HubSpot Live Chat pricing →

Klaviyo

  • FreeFree
  • EmailPrice not published
  • EmailPriced on request
  • EnterprisePriced on request

Klaviyo pricing →

In their own words

HubSpot Live Chat

HubSpot Live Chat has no write-up on Specifiction yet; its figures are above.

Visit hubspot.com

Klaviyo

Klaviyo is a web marketing platform for communicating through email, SMS, RCS, mobile push, WhatsApp, and social marketing. Its tools include email automation, audience segmentation, landing pages, A/B testing, and lead capture forms. A helpdesk adds ticket management, customer context, omnichannel support, and AI automation; Klaviyo says its Customer Agent resolves 65% of questions autonomously. The app marketplace offers more than 350 integrations, and developers can build apps and integrations with APIs, webhooks, SDKs, and warehouse syncs. The Free plan costs nothing and includes up to 250 active profiles, 500 email sends per month, $5 of mobile messages per month, and $5 of Composer usage per month. Free access can remain available indefinitely while account limits are maintained, but sending may be paused or restricted if limits are exceeded. Free users receive full email support for the first 60 days. Klaviyo states that it is SOC 2 Type II certified and provides GDPR-related data processing measures and tools, with EU and US data residency. The company was founded in 2012 and is based in Boston, Massachusetts.

Visit klaviyo.com