Hyperspace vs iSecretShop
Hyperspace
hyperspace.gmbhiSecretShop
isecretshop.comSide by side
| Figure | Hyperspace | iSecretShop |
|---|---|---|
| Price from | €55/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Mystery Shopping Software | 8.7 (#3) | 7.9 (#7) |
| Headquarters | Schortens-Roffhausen, Germany | Spokane, Washington, United States |
| Integrations | The product page states that hyperspace has numerous interfaces for importing data from other IT systems and communicating with external applications. | The opened product pages describe connecting shoppers with multiple mystery shopping providers, but do not name third-party software integrations. |
| Security | The features page lists SSL encryption, protection against scripting attacks and SQL injection, and password encryption. | The opened maker pages do not state a security certification or compliance standard. |
| Support | Cloud tenants receive updates, patches and technical support; the team also offers setup, data migration and user training. | The internal-audit support page provides a sales contact at 888.206.2337 extension 110 and [email protected]. |
Plans
Hyperspace
- Economy€55 a month
- Business€329 a month
- Enterprise€549 a month
- hyperspace Franchise Manager (Enterprise Edition, own-server purchase)€33,333, paid once
- hyperspace Franchise Manager Enterprise Edition purchase€33,333, paid once
In their own words
Hyperspace
Hyperspace has no write-up on Specifiction yet; its figures are above.
iSecretShop
iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.