iAdvize vs Spoki
iAdvize
iadvize.com
Spoki
spoki.comSide by side
| Figure | iAdvize | Spoki |
|---|---|---|
| Price from | $80/mo | €39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Conversational Marketing Software | 7.5 (#22) | 8.6 (#5) |
| Founded | 2010 | 2021 |
| Headquarters | Nantes, France | San Vito dei Normanni, Italy |
| Integrations | The integrations page lists OneStock, Microsoft Dynamics, PrestaShop, Help Scout, Zendesk, Salesforce, Adobe, Shopify, WooCommerce, Gorgias, and other services. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Product | iAdvize describes its AI Shopping Assistant as sales-first AI that gives shoppers real-time guidance, product recommendations, and proactive answers to buying questions. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Security | iAdvize says it has been ISO 27001 certified since 2019, meets CSA STAR requirements, and encrypts data at rest and in transit. | Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent. |
Plans
iAdvize
- Support Desk$80 a month
- Essentials$290 a month
- Starter$520 a month
- Growth$1,330 a month
- EnterprisePriced on request
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.