IBM Sterling Secure File Transfer vs SendSafely
IBM Sterling Secure File Transfer
ibm.comSendSafely
explore.sendsafely.comSide by side
| Figure | IBM Sterling Secure File Transfer | SendSafely |
|---|---|---|
| Price from | — | $10/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 12 |
| Spec score · File transfer services | 8.5 (#25) | 9.3 (#3) |
| API access | Yes | Yes |
| Company headquarters and size | LinkedIn lists IBM headquarters in Armonk, New York and company size above 10,001 employees. | LinkedIn lists headquarters in Newark, Delaware and company size of 11–50 employees. |
| Company ownership | Crunchbase identifies IBM as a public, for-profit company traded as NYSE:IBM. | LinkedIn identifies SendSafely as privately held. |
| Documentation depth | IBM's documentation portal provides overview, installation, operator, route-provisioner, services, system-administration and EBICS manuals plus build updates. | Java documentation covers package creation, recipients, SMS authentication, file encryption and upload, Workspaces, Contact Groups, Dropzone recipients and download operations. |
| Integrations | It integrates with Venafi for certificate creation and renewal and with OpenTelemetry to send visibility data to observability tools. | Native integrations include Zendesk, Salesforce, Intercom, Freshdesk, Jira, Outlook, Gmail, Slack, Global Relay and Zapier. |
| Intended users | IBM positions Essentials for small to mid-size businesses and Standard and Premium for medium to large and enterprise-scale organizations. | The company describes its platform as embedding encryption into tools used by teams handling regulated data. |
| Rating on G2 | 4.5 out of 5 from 2 reviews | 4.8 out of 5 from 55 reviews |
| What it does | IBM Sterling Secure File Transfer is a unified managed-file-transfer platform for sharing and tracking business-critical files inside enterprises and with trading partners. | SendSafely provides end-to-end encrypted exchange of files, messages and secrets from a browser, Outlook or Gmail, with recipients able to open links without an account. |
Plans
IBM Sterling Secure File Transfer
- ContainerPriced on request
- EssentialsPriced on request
- PremiumPriced on request
- StandardPriced on request
SendSafely
- Basic$10 a month
- Pro$20 a month
- Team$120 a month
- Business$232 a month
- Consumption - BandwidthPrice not published
- Consumption - PackagesPrice not published
- PersonalFree
- Consumption bandwidthPriced on request
- Consumption — BandwidthPriced on request
- Consumption packagesPriced on request
In their own words
IBM Sterling Secure File Transfer
IBM Sterling Secure File Transfer has no write-up on Specifiction yet; its figures are above.
SendSafely
SendSafely is an end-to-end encrypted platform for transferring sensitive files and messages. Files are encrypted on the sender’s device with OpenPGP and AES-256; a split-key design means SendSafely cannot decrypt the contents. Recipients can access files in a modern browser without an account after confirming identity with a one-time passcode sent by email or SMS. Senders can set expiry dates, revoke access, limit views or downloads, and enable view-only mode or watermarking.
Native integrations include Outlook, Gmail, Slack, Salesforce, Zendesk, Freshdesk, and Intercom. Developers can use a REST API and client libraries for Python, Java,.NET, and Node.js, though API access requires Business or higher. The company lists SOC 2 Type 2, PCI DSS, GDPR, and CCPA support, with HIPAA BAAs on Enterprise plans. Hosting runs on AWS; Business and Enterprise plans can use regional hosting in the United States, European Union, or Australia. Basic costs $10 a month, and trials are limited to 2 GB of uploads.