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ICTDialer vs IVR Lab Automated Voice Broadcasting

ICTDialer

ictdialer.com

IVR Lab Automated Voice Broadcasting

ivr-lab.com

Side by side

FigureICTDialerIVR Lab Automated Voice Broadcasting
Price from$10/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
Plans published21
Spec score · Voice Broadcasting Software8.1 (#11)7.0 (#23)
CompanyICTDialer is described as a product of ICTVision, a joint venture of ICT Innovations, based in Multan, Pakistan.IVR Lab says it was founded in 2003 and grew from a Level9Solutions division into an independent company.
IntegrationsThe site says ICTDialer provides REST APIs and third-party integrations, and describes triggering flows from third-party apps via REST API.IVR Lab says campaigns can connect to existing workflows through APIs and webhooks, and results can be returned through APIs, webhooks, or data exports.
SecurityThe site describes fax transmission as TLS-encrypted and says it offers signed Business Associate Agreements, audit logs and role-based access for HIPAA use cases.IVR Lab states that it is SOC 2 certified and describes its solutions as designed for sensitive data and critical applications.
SupportThe pricing page lists 24/7 support for both packages, while the support page says tickets receive a response within one business day.IVR Lab lists phone and email contact options and says its support team takes over for updates after a solution enters production.

Plans

ICTDialer

  • Call Center$10 a month
  • FAX Services$10 a month

ICTDialer pricing →

IVR Lab Automated Voice Broadcasting

  • Custom voice broadcastingPriced on request

IVR Lab Automated Voice Broadcasting pricing →

In their own words

ICTDialer

ICTDialer has no write-up on Specifiction yet; its figures are above.

Visit ictdialer.com

IVR Lab Automated Voice Broadcasting

IVR Lab Automated Voice Broadcasting has no write-up on Specifiction yet; its figures are above.

Visit ivr-lab.com