iCustoms vs SmartBorder ABI/ACE

iCustoms is an AI-powered platform for customs and cross-border trade compliance, available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes trade-document data. iClassification uses AI to find HS codes across 32 or more countries. The iSecurity product supports filings including UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG. The company says its compliance team monitors regulatory updates and the platform updates automatically as rules change. Listed integrations include e-commerce services such as Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems such as SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.

SmartBorder ABI/ACE is U.S. import entry software for land, sea, and air brokers and self-filing importers. Its editions cover Northern Border, Air & Sea Broker, and Importer workflows. Entry processing includes PGA filing, automatic validation checks, special-program recommendations, and transmission results. Customer profiles can store contacts, notes, bond and product details, transaction parties, billing information, manufacturer IDs, and 5106s. Trade tools include electronic 7512 in-bonds, tariff searching, FDA and other PGA filing, delivery orders, review flags, bonds, Excel line-item imports, billing, and statement queries. Data integration is available through EDI, XML, FTP, Web Services, and other options; engineers can add custom fields, reports, and integrations with proprietary accounting systems. The SaaS-based and PC-based applications need an internet connection but no dedicated hardware or added IT resources. Training is included, and licensed brokers provide support. Pricing is on request. As of February 1, 2025, sales to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.