IDEAL Remote vs ManageEngine Remote Access Plus
IDEAL Remote
pointdev.com
ManageEngine Remote Access Plus
manageengine.comSide by side
| Figure | IDEAL Remote | ManageEngine Remote Access Plus |
|---|---|---|
| Price from | €249/mo | $6.25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 14 |
| Spec score · Remote desktop software | 9.0 (#14) | 9.5 (#1) |
| Access mode | both | both |
| Documentation | The public FAQ covers prerequisites, ports, administrative rights, VLANs, WMI, database sharing, installation, upgrades, role delegation, RustDesk and troubleshooting. | The help center covers installation, remote control, tools, reports, session recording, two-factor authentication, SSL, user management and port settings. |
| File transfer | Yes | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. |
| Founded | 2000 | 2002 |
| Free plan | No | Yes |
| Mobile apps | Yes | Yes |
| Security controls | RustDesk connections can use a Pointdev, public or custom server, with administrator-only restrictions and security enforcement on each session. | Official security material states support for SAML SSO, two-factor authentication, role-based access control, HTTPS/TLS and AES-256 encryption at rest. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | Windows,macOS,Linux,Android,iOS,web |
| What it does | IDEAL Remote provides centralized remote control and Windows administration for Windows, macOS and Linux systems. | Remote Access Plus lets IT administrators and help-desk technicians centrally troubleshoot and control distributed computers. |
Plans
IDEAL Remote
- New license with 1 year maintenance€249 a month
- New license with 2 years maintenance€323.70 a month
- New license with 3 years maintenance€373.50 a month
- New license with 1 year maintenance€249, paid once
- New license with 2 years maintenance€323.70, paid once
- New license with 3 years maintenance€373.50, paid once
ManageEngine Remote Access Plus
- FreeFree
- Standard - On-Premises Annual$75 a year
- Standard - On-Premises Perpetual$187, paid once
- Standard - Cloud Monthly$10 a month
- Standard - Cloud Annual$100 a year
- Professional - On-Premises Annual$95 a year
- Professional - On-Premises Perpetual$237, paid once
- Professional - Cloud Monthly$15 a month
- Professional - Cloud Annual$150 a year
- Standard Cloud$10 a month
In their own words
IDEAL Remote
IDEAL Remote is remote administration software for managing Windows environments, with access from Windows, macOS, Linux, iOS, and Android. It supports file transfer through multiple methods, including selective transfer. The listed migration options cover user profiles and settings, but not applications. Its plans include one administrator license, unlimited managed domains, unlimited servers, and unlimited client computers. The New license with 1 year maintenance plan is €249 a month; the 2 years maintenance plan is €323.70 a month; and the 3 years maintenance plan is €373.50 a month. IDEAL Remote is paid and has no free plan; a 30-day trial is listed. The maker was founded in 2000 and is headquartered in Châteaurenard, France.
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus provides remote access across Windows, macOS, Linux, Android, iOS, and web. It supports both access modes and lists file transfer, session recording, and mobile apps. The free plan covers 10 devices. Standard and Professional plans are listed for cloud and on-premises use, with annual, monthly, and perpetual-license options. Standard Cloud Monthly is $10 a month for 25 computers and five technicians; Professional Cloud Monthly is $15 a month for the same stated capacity. Standard Cloud Annual is $100 a year, and Professional Cloud Annual is $150 a year, each listing 25 computers and five technicians. On-premises annual plans cost $75 a year for Standard and $95 a year for Professional, with the same listed capacity. Standard On-Premises Perpetual is $187 a month, and Professional On-Premises Perpetual is $237 a month, again listing 25 computers and five technicians. The pricing note lists a 30-day trial and paid plans from $10/mo. The maker is ManageEngine Remote Access Plus, founded in 2002.