IDEXX Neo vs KennelBooker
IDEXX Neo
idexx.comKennelBooker
kennelbooker.comSide by side
| Figure | IDEXX Neo | KennelBooker |
|---|---|---|
| Price from | — | $44.91/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 6 |
| Spec score · Pet Care Software | 7.7 (#13) | 8.5 (#6) |
| Payments | Payment features include payment capture, electronic signatures with a wireless Clover device, and payment history and reporting. | Online payments run through Stripe, which the site identifies as a PCI DSS Level 1 provider; card numbers are handled by Stripe rather than stored by the business. |
| Product | IDEXX describes Neo as cloud based veterinary practice management software. | KennelBooker is a cloud-based booking platform for pet boarding, cattery, daycare, grooming, training, dog-walking and related businesses. |
| Support | IDEXX lists Neo Software Support at 1-800-296-7141 and the trial page also offers live chat. | Customers can contact the support team through in-app chat and consult the online Knowledge Base. |
| Trial | IDEXX offers a free 15-day Neo trial. | All plans include a free 14-day trial without requiring a credit card. |
Plans
KennelBooker
- Dachshund$49.99 a month
- Dachshund$538.89 a year
- Beagle$65.99 a month
- Beagle$714.89 a year
- Husky$94.99 a month
- Great Dane$122.99 a month
In their own words
IDEXX Neo
IDEXX Neo is cloud-based veterinary practice management software for clinic workflows spanning patient care, scheduling, payments, and reporting. Its dashboard summarizes overdue and draft invoices, reminders, appointments, callbacks, and diagnostic results. Patient records and workflows include histories, examination notes, diagnoses, estimates, procedure templates, diagnostic orders, and electronic signatures. Scheduling covers appointment management, SMS reminders, boarding, and the Neo Patient Portal. Payment features include capturing payments with a wireless Clover device and reviewing payment history and reports. Practice reporting includes metrics, purchase orders, inventory tracking, visualizations, and data export. Integrations listed by IDEXX include its diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS. IDEXX says Neo is hosted and managed by Amazon Web Services and data is backed up automatically. It works in a modern browser on Mac, PC, iOS, or Android devices. IDEXX offers a free 15-day trial; subscription pricing is available on request. The company recommends keeping one or two devices with wireless data plans available in case internet access is lost.
KennelBooker
KennelBooker has no write-up on Specifiction yet; its figures are above.