IDEXX Neo vs Vetspire

IDEXX Neo is cloud-based veterinary practice management software for clinic workflows spanning patient care, scheduling, payments, and reporting. Its dashboard summarizes overdue and draft invoices, reminders, appointments, callbacks, and diagnostic results. Patient records and workflows include histories, examination notes, diagnoses, estimates, procedure templates, diagnostic orders, and electronic signatures. Scheduling covers appointment management, SMS reminders, boarding, and the Neo Patient Portal. Payment features include capturing payments with a wireless Clover device and reviewing payment history and reports. Practice reporting includes metrics, purchase orders, inventory tracking, visualizations, and data export. Integrations listed by IDEXX include its diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS. IDEXX says Neo is hosted and managed by Amazon Web Services and data is backed up automatically. It works in a modern browser on Mac, PC, iOS, or Android devices. IDEXX offers a free 15-day trial; subscription pricing is available on request. The company recommends keeping one or two devices with wireless data plans available in case internet access is lost.

Vetspire is a cloud-based veterinary practice management platform for veterinary care. Its records support real-time documentation, multi-user editing, customizable input types, and sharing. Scheduling includes drag-and-drop rescheduling, custom appointment types and durations, and reusable templates; clients can book online at any time. AI Scribe transcribes conversations into SOAP notes, while AI Summary surfaces patient history and visit information. Teams can email or text clients and referring veterinarians from patient charts, or automate messages triggered by events. Other tools include inventory management, financial reporting and analytics, internal chat, user tasks, and payment processing. Listed integrations include IDEXX, Antech, Zoetis, Twilio, RingCentral, Covetrus vRxPro, and Vetsource. Vetspire supports general practice, emergency hospitals, specialty and mobile clinics, and universities, from independent practices to enterprise groups. It is accessed through a browser on Mac or Windows computers, iPads, Android tablets, and iOS or Android smartphones; Chrome is recommended. The system requires at least 10 Mbps download and upload broadband. Pricing is on request.