IDMA SaaS Online Review Management vs Superchat
IDMA SaaS Online Review Management
idmasaas.comSuperchat
superchat.comSide by side
| Figure | IDMA SaaS Online Review Management | Superchat |
|---|---|---|
| Price from | $24.17/mo | €89/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 7 | 6 |
| Spec score · Review Management Software | 7.7 (#113) | 9.3 (#2) |
| Free plan | Yes | Yes |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Yelp,Facebook | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The maker says support responses typically take minutes or hours, depending on the case, and lists live chat and email contact options. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
IDMA SaaS Online Review Management
- FreeFree
- Silver$29 a month
- Gold$49 a month
- Platinum$199 a month
- Small - Yearly$290 a year
- Starter - Yearly$490 a year
- Unlimited - Yearly$880 a year
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
IDMA SaaS Online Review Management
IDMA SaaS Online Review Management has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.