iET Enterprise Service Management vs Jira
iET Enterprise Service Management
iet-solutions.com
Jira
atlassian.comSide by side
| Figure | iET Enterprise Service Management | Jira |
|---|---|---|
| Price from | — | $7.91/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 11 |
| Spec score · Enterprise Service Management Software | 7.6 (#14) | 9.1 (#2) |
| Headquarters | Canton, Massachusetts, United States | Sydney, Australia and San Francisco, California |
| Security | The datasheet lists two-factor authentication with time-based one-time passwords and hash-based passwords. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
Plans
iET Enterprise Service Management
- iET Enterprise TechnologyPriced on request
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
iET Enterprise Service Management
iET Enterprise Service Management helps mid-size and large enterprises digitize service processes across departments. Organizations can reuse iET ITSM processes and applications for administration, customer service, and supplier management. Listed applications include service management, xRM, human resource management, facility management, client management, and customized applications. Forms and workflows can be adapted in iET Developer Studio, while iET Integration Center connects third-party data such as HR, materials logistics, and purchasing information. Reporting includes standard reports, customizable analysis, ad-hoc reports, and graphical or list-based views. The technology list covers a responsive web client, a Microsoft .NET Framework smart client, MS SQL and Oracle databases, and web services, XML, and JSON exchange. An API and iOS and Android mobile integration are listed. Security includes two-factor authentication with time-based one-time passwords and hash-based passwords. Edge, Firefox, and Chrome are supported. Deployment is available both ways, and pricing comes from sales on request.