IFS Enterprise Service Management vs Jira
IFS Enterprise Service Management
ifs.com
Jira
atlassian.comSide by side
| Figure | IFS Enterprise Service Management | Jira |
|---|---|---|
| Price from | — | $7.91/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 11 |
| Spec score · IT Change Management Software | 7.6 (#21) | 9.1 (#5) |
| Spec score · Enterprise Service Management Software | 7.6 (#15) | 9.1 (#2) |
| Spec score · IT Service Management - Enterprise Software | 7.7 (#13) | 9.2 (#3) |
| Spec score · Configuration Management Database | 7.5 (#25) | 9.0 (#5) |
| Founded | 1983 | 2002 |
| Support | IFS says its Support Services provide monitoring, issue resolution, and ongoing improvement for ESM solutions. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Plans
IFS Enterprise Service Management
- IFS Enterprise Service ManagementPriced on request
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
IFS Enterprise Service Management
IFS Enterprise Service Management brings internal service delivery together across IT and business departments. IFS assyst centralizes service requests and support functions, extending service management to areas such as HR, Facilities, and Finance. Employees can use a self-service portal and knowledge base, while built-in workflows automate repetitive tasks and approvals. Service catalogs and Advanced Case Management support organizing requests and handoffs across teams. Real-time analytics and dashboards provide visibility into service performance, and no-code configuration supports adaptation across business functions. IFS lists integrations with IFS Cloud EAM for asset data, ERP for finance and HR, and FSM for field service. The product includes asset management, finance, inventory, order management, manufacturing tools, invoicing and payments, multi-entity support, offline mode, route optimization, and recurring jobs. Deployment options include IFS Cloud, on-premise hosting, or a customer's own cloud environment. It runs on Android, iOS, web, and Windows. Pricing is on request.