ilert vs TOPdesk

ilert

7.7 #4 in IT Incident Management Software

About ilert

TOPdesk

6.9 #20 in IT Knowledge Base Software

About TOPdesk
ilertTOPdesk
Free planYesNo
Free trialYesYes
Paid from$39/mo£51/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, self-hosted, Web
Free planYesNo
On-call schedulingYes—
Escalation policiesYes—
Status pageadvanced—
Post-incident reviewsYes—
Stakeholder updatesYes—
ChatOps incident actionsYes—

Both are listed in Best IT Incident Management Software. On Specifiction, ilert scores higher on our published basis.