ilert
ilert.com
What it is
ilert combines alerting, on-call management, incident response, and status pages in one incident management platform. Responders can receive push, SMS, voice-call, and messenger alerts, then acknowledge them with one click without logging in. Teams can build follow-the-sun rotations, swap shifts, and manage overrides from the mobile app. Incident tools include severity settings, parallel escalations, and incident commander assignment. Status pages can be public, private, or tailored to an audience. AI SRE examines logs, metrics, traces, and change data to provide a root-cause hypothesis, supporting evidence, and a proposed action for human review. Integrations cover monitoring, ticketing, chat, and collaboration tools, alongside Email, SMS, Heartbeat monitoring, and a custom Event API. ilert is available on Android, iOS, web, and through an API. The Free plan is free for up to five users and one status page, with 100 SMS/voice notifications monthly; that quota is a hard limit, and notifications stop until reset unless the account moves to a paid plan.
Spec sheet
- Product
- ilert combines alerting, on-call management, incident response, and status pages in an incident management platform.Read 2 Oct 2026 · ilert.com
- Integrations
- ilert offers prebuilt integrations for monitoring, ticketing, chat, and collaboration tools, plus Email, SMS, Heartbeat monitoring, and a custom Event API.Read 2 Oct 2026 · ilert.com
- Security
- ilert states it is ISO 27001 certified and GDPR compliant, with encryption in transit and at rest, external penetration testing, and automatic offsite backups.Read 2 Oct 2026 · ilert.com
- Support
- Enterprise includes a dedicated Customer Success Manager, and ilert lists support contact [email protected].Read 2 Oct 2026 · ilert.com
- Headquarters
- Cologne, GermanyRead 23 Sep 2026 · ilert.com
- AI SRE
- AI SRE investigates alerts using logs, metrics, traces, and change data, then provides a root-cause hypothesis, supporting evidence, and a proposed action for human review.Read 2 Oct 2026 · ilert.com
- Alerting
- Alerts can reach responders through push, SMS, voice calls, and messengers, with one-click acknowledgment that requires no login.Read 2 Oct 2026 · ilert.com
- Data location
- ilert says its European cloud hosting uses Frankfurt as primary and Dublin for disaster recovery.Read 2 Oct 2026 · ilert.com
- Free plan limit
- The Free plan's 100 monthly SMS/voice notifications are a hard limit; notifications stop until the quota resets unless the account moves to a paid plan.Read 2 Oct 2026 · ilert.com
- Incident response
- Incident management includes severity settings, parallel escalations, and incident commander assignment.Read 2 Oct 2026 · ilert.com
- On-call
- Teams can create follow-the-sun rotations, swap shifts, and manage overrides from the mobile app.Read 2 Oct 2026 · ilert.com
- Status pages
- The product supports public, private, and audience-specific status pages.Read 2 Oct 2026 · ilert.com
- Who it serves
- ilert says it serves companies of different sizes and industries, including retail, financial services, telecommunications, transport, public services, utilities, and technology.Read 2 Oct 2026 · ilert.com
Plans and prices
Strong points and limits
Strong points
- Alerts arrive by push, SMS, voice, or messenger
- Mobile app supports shift swaps and overrides
- Status pages can target different audiences
- AI SRE presents evidence for human review
Limits
- Free plan limits monthly SMS/voice notifications to 100
- Free plan allows one status page
- Pro and Scale require at least three users
- Enterprise pricing is billed annually
Who it suits
ilert suits teams coordinating alerts, on-call schedules, incident response, and status communications. Its free plan supports up to five users, while larger teams can consider paid per-user plans with a three-user minimum.
Verdict
ilert brings alerting, on-call work, incident response, and status pages together across mobile, web, and API access. The free notification quota is a hard stop, and paid plans have minimum user requirements.
Where Specifiction places it
- On-Call Management Software#10 of 308.4
- IT Alerting Software#10 of 238.2
- IT Incident Management Software#20 of 318.3