ilert vs WHAWIT
ilert
ilert.comWHAWIT
whawit.aiSide by side
| Figure | ilert | WHAWIT |
|---|---|---|
| Price from | $39/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · On-Call Management Software | 8.4 (#10) | 7.0 (#27) |
| Headquarters | Cologne, Germany | Coral Gables, Florida, United States |
| Integrations | ilert offers prebuilt integrations for monitoring, ticketing, chat, and collaboration tools, plus Email, SMS, Heartbeat monitoring, and a custom Event API. | It connects read-only to observability providers including Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry, Vercel, Elastic, and Splunk. |
| On-call | Teams can create follow-the-sun rotations, swap shifts, and manage overrides from the mobile app. | Built-in schedules, rotating layers, overrides, and escalation policies can page responders with investigation findings attached. |
| Product | ilert combines alerting, on-call management, incident response, and status pages in an incident management platform. | WHAWIT is an AI-powered incident investigation and incident management platform with native on-call that investigates root causes across logs, metrics, and code. |
| Security | ilert states it is ISO 27001 certified and GDPR compliant, with encryption in transit and at rest, external penetration testing, and automatic offsite backups. | WHAWIT states that customer data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and is not used to train generalized AI models. |
| Support | Enterprise includes a dedicated Customer Success Manager, and ilert lists support contact [email protected]. | Email is the primary support channel, with a stated first response within one business day. |
Plans
In their own words
ilert
ilert combines alerting, on-call management, incident response, and status pages in one incident management platform. Responders can receive push, SMS, voice-call, and messenger alerts, then acknowledge them with one click without logging in. Teams can build follow-the-sun rotations, swap shifts, and manage overrides from the mobile app. Incident tools include severity settings, parallel escalations, and incident commander assignment. Status pages can be public, private, or tailored to an audience. AI SRE examines logs, metrics, traces, and change data to provide a root-cause hypothesis, supporting evidence, and a proposed action for human review. Integrations cover monitoring, ticketing, chat, and collaboration tools, alongside Email, SMS, Heartbeat monitoring, and a custom Event API. ilert is available on Android, iOS, web, and through an API. The Free plan is free for up to five users and one status page, with 100 SMS/voice notifications monthly; that quota is a hard limit, and notifications stop until reset unless the account moves to a paid plan.