iLobby (now FacilityOS VisitorOS) vs KyberAccess
iLobby (now FacilityOS VisitorOS)
facilityos.com
KyberAccess
kyberaccess.comSide by side
| Figure | iLobby (now FacilityOS VisitorOS) | KyberAccess |
|---|---|---|
| Price from | $225/mo | $350/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 4 |
| Spec score · Visitor Management Software | 9.2 (#3) | 9.3 (#1) |
| API | VisitorOS API access is a paid add-on for creating and managing events and retrieving visitor data. | KyberAccess provides a REST API with visitor, pre-registration, host, location and watchlist operations plus webhooks. |
| Check-in | The system supports digital sign-in, visitor photos, ID scanning, printed badges, host alerts, and pre-registration. | Visitors can check in by QR code, from their phone, through returning-visitor recognition, or through host pre-registration. |
| Founded | VentureBeat reports that iLobby was founded in Toronto in 2013. | 2024 |
| Integrations | The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems. | The integrations directory lists more than 50 connections, including Veracross, Avigilon Alta, Cisco Meraki, Twilio, Slack, Zoom, Microsoft Teams and Google Drive. |
| Rating on Apple App Store | The opened VisitorOS Mobile App page lists the app as free but does not display a numerical rating or rating count. | No displayed rating; Apple says the app has not received enough ratings or reviews to show an overview. |
| Rating on Capterra | 4.6 out of 5 from 128 reviews | 0.0 out of 5 from 0 reviews. |
| Support | The Help Center offers knowledge bases for FacilityOS modules plus separate billing, customer-support and order-status contact paths. | The support page says the team typically responds within one business day and provides a help center and email contact. |
| System requirements | The mobile app requires iOS 13 or later and is available for iPhone, iPod touch, Apple-silicon Mac and Apple Vision; the kiosk uses iPads. | The web app supports Chrome 90+, Edge 90+, Firefox 95+, Safari 15+ and Opera 80+ on modern Windows, macOS, Linux or ChromeOS systems. |
| What it does | FacilityOS is an AI-powered platform for visitor, contractor, emergency, logistics and physical-access management across facilities. | KyberAccess is a cloud visitor-management platform for check-ins, ID scanning, screening, badges, notifications, visitor logs and integrations. |
Plans
iLobby (now FacilityOS VisitorOS)
- EmergencyOS BasicFree
- Corporate$225 a month
- VisitorOS Corporate$225 a month
- EmergencyOS Corporate$275 a month
- Enhanced$299 a month
- VisitorOS Enhanced$299 a month
- EnterprisePriced on request
- VisitorOS EnterprisePriced on request
KyberAccess
- FreeFree
- Pro$399 a month
- Pro$4,200 a year
- EnterprisePriced on request
In their own words
iLobby (now FacilityOS VisitorOS)
iLobby (now FacilityOS VisitorOS) has no write-up on Specifiction yet; its figures are above.
KyberAccess
KyberAccess is a cloud-first visitor management platform for schools, healthcare facilities, offices and other organizations. Visitors can check in by QR code or phone, be recognized on return, or be registered in advance by a host. The system reads US and Canadian driver’s license barcodes and passport machine-readable zones with OCR. Scanned details can be checked against sex offender registries, custom BOLO lists and internal watchlists, with alerts for flagged visitors. Automatic badges can show a photo, host, expiration time and QR code, with Brother, DYMO and Zebra printers listed as compatible. The platform describes a REST API, webhooks and SDK support for custom connections. It states that data is hosted on Google Cloud and encrypted at rest with AES-256 and in transit with TLS 1.3. Free costs nothing for one location and 50 visitors per month. Pro costs $4,200 a year billed annually, or $399/mo billed monthly. A 14-day Pro trial requires no credit card.