iLobby (now FacilityOS VisitorOS) vs Lobbytrack
iLobby (now FacilityOS VisitorOS)
facilityos.comLobbytrack
lobbytrack.comSide by side
| Figure | iLobby (now FacilityOS VisitorOS) | Lobbytrack |
|---|---|---|
| Price from | $225/mo | $50/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 4 |
| Spec score · Visitor Management Software | 9.2 (#3) | 8.4 (#8) |
| Founded | VentureBeat reports that iLobby was founded in Toronto in 2013. | 2000 |
| Headquarters | North York, Ontario, Canada | Redwood City, California, United States |
| Integrations | The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems. | The maker lists Brivo, Openpath, S2, Microsoft Active Directory, Eventleaf, Zapier, Okta, Microsoft Teams, and Slack integrations. |
| Product | VisitorOS digitizes and automates the visitor journey from invitation through audit trail. | Lobbytrack is a visitor management system for registering and checking in visitors, screening them, printing badges, notifying hosts and security, and tracking people on site during evacuations. |
| Support | The Help Center offers knowledge bases for FacilityOS modules plus separate billing, customer-support and order-status contact paths. | Starter includes email support, Basic and Professional include email and phone support, and Ultimate lists email and phone support with 24/7 priority support as an add-on. |
| Visitor screening | An optional screening feature checks visitors against global watchlists and US criminal and sex-offender databases through Checkr Trust. | The Lobby App can ask health, safety, or compliance questions and prevent sign-in when a visitor does not meet the configured criteria. |
| Watchlists | Administrators can create watchlists that flag people or apply entry rules and alert designated personnel. | Lobbytrack describes integrations with MK Data and Data Diver to screen visitors against watchlists and criminal databases and alert staff to matches. |
Plans
iLobby (now FacilityOS VisitorOS)
- EmergencyOS BasicFree
- Corporate$225 a month
- VisitorOS Corporate$225 a month
- EmergencyOS Corporate$275 a month
- Enhanced$299 a month
- VisitorOS Enhanced$299 a month
- EnterprisePriced on request
- VisitorOS EnterprisePriced on request
Lobbytrack
- StarterFree
- Basic$50 a month
- Professional$100 a month
- UltimatePriced on request
In their own words
iLobby (now FacilityOS VisitorOS)
iLobby (now FacilityOS VisitorOS) has no write-up on Specifiction yet; its figures are above.
Lobbytrack
Lobbytrack is a visitor management system for registering and checking in guests, screening them, printing badges, and tracking who is on site during evacuations. Visitors can use a kiosk QR code to complete registration on their own phones. The Lobby App can ask health, safety, or compliance questions and block sign-in when configured criteria are not met; it can also scan driver-license barcodes to fill registration forms. Staff can receive host and security notifications, and watchlist integrations with MK Data and Data Diver can flag matches against watchlists and criminal databases. The online platform works in a browser, alongside mobile apps for lobby staff, employees, and security guards. Listed integrations include Brivo, Openpath, S2, Microsoft Active Directory, Eventleaf, Zapier, Okta, Microsoft Teams, and Slack. Lobbytrack is available on Android, iOS, web, and Windows. The company says it is PCI DSS 4.0.1 compliant and audited regularly by SecurityMetrics; ISO/IEC 27001 certification is in progress. The Starter plan is free for up to 100 visitors per month. Basic costs $50 a month per location.