iLobby (now FacilityOS VisitorOS) vs Sine
iLobby (now FacilityOS VisitorOS)
facilityos.com
Sine
sine.coSide by side
| Figure | iLobby (now FacilityOS VisitorOS) | Sine |
|---|---|---|
| Price from | $225/mo | $49/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 8 |
| Spec score · Visitor Management Software | 9.2 (#3) | 8.9 (#5) |
| API | VisitorOS API access is a paid add-on for creating and managing events and retrieving visitor data. | The Large plan includes a public API for retrieving visitor data, managing sites and hosts, and creating invitations. |
| Company headquarters | Crunchbase lists the headquarters in Toronto, Ontario, Canada. | Sine identifies Adelaide, South Australia as its startup home and office location. |
| Company legal name | Crunchbase identifies the legal name as iLobby Corp. | Crunchbase lists the legal entity as Sine Group Pty Ltd. |
| Funding | VentureBeat reports a $100 million investment from Insight Partners announced on January 5, 2021. | Crunchbase shows one seed funding round backed by Clinton Capital Partners, with the amount obscured. |
| Headquarters | North York, Ontario, Canada | Adelaide, South Australia |
| Integrations | The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems. | Listed integrations include Microsoft Teams, Slack, Outlook, Entra ID, Eventbrite, Aruba ClearPass, Gallagher, Inner Range, Honeywell EBI, KeyWatcher, Torus, CM3, Avetta and Descartes products. |
| Limit: pricing | G2 groups expensive pricing among recurring cons, and the paid entry tier starts at $225 per month with no free plan. | A G2 reviewer said annual pricing is expensive and that too many people touching a support job created confusion and wasted time. |
| Praise: support | G2 and GetApp reviewers frequently praise responsive customer support and quick issue resolution. | GetApp reports that many reviewers describe support as friendly, knowledgeable and fast through live chat and online channels. |
| Privacy | Visitor data uses access controls and retention policies, and records can be automatically purged under configured retention rules. | The plans page states that Sine complies with GDPR requirements. |
| Product | VisitorOS digitizes and automates the visitor journey from invitation through audit trail. | Sine provides visitor, contractor, staff and compliance management for facilities. |
| Rating on Apple App Store | The opened VisitorOS Mobile App page lists the app as free but does not display a numerical rating or rating count. | 2.7 out of 5 from 41 ratings |
| Rating on G2 | 4.7 out of 5 from 242 reviews | 4.5 out of 5 from 70 reviews |
| Rating on GetApp | 4.6 out of 5 from 128 reviews | 4.4 out of 5 from 595 reviews |
| Security controls | The security page states that the service uses encryption, access controls, regional cloud data centers and annual penetration testing. | Official security material states that traffic is encrypted, keys use AWS KMS, permissions are audited and penetration testing is performed regularly. |
Plans
iLobby (now FacilityOS VisitorOS)
- EmergencyOS BasicFree
- Corporate$225 a month
- VisitorOS Corporate$225 a month
- EmergencyOS Corporate$275 a month
- Enhanced$299 a month
- VisitorOS Enhanced$299 a month
- EnterprisePriced on request
- VisitorOS EnterprisePriced on request
Sine
- Sine Pro mobile appFree
- Sine Workflows Small$49 a month
- Sine Workflows Medium$69 a month
- Small$69 a month
- Medium$105 a month
- Sine Workflows Large$135 a month
- Large$209 a month
- EnterprisePriced on request
In their own words
iLobby (now FacilityOS VisitorOS)
iLobby (now FacilityOS VisitorOS) has no write-up on Specifiction yet; its figures are above.
Sine
Sine provides visitor, contractor, staff, and compliance management for facilities. Sine Core supports customized check-in flows, electronic entry documents, and branded kiosks. Contractor tools cover onboarding, inductions, permits, certifications, and compliance records, while the activity dashboard shows expected arrivals, people on site, and searchable check-in history. The Sine Pro mobile app adds nearby-site check-in with geofencing, QR codes, visitor notifications, and mobile badge printing. Listed integrations include Microsoft Teams, Slack, Outlook, Entra ID, Eventbrite, Gallagher, Honeywell EBI, Cm3, and webhooks. Plans are based on estimated check-in volume, include unlimited hosts, and apply a fair usage policy if use exceeds the plan level. Small through Large plans start with a 30-day free trial; Sine contacts customers with billing information after it ends. The paid service has no free plan, though the Sine Pro mobile app is listed at free. Sine says it uses AWS infrastructure, encrypts data in transit, conducts regular audits and penetration tests, and complies with GDPR requirements.