Imagicle Call Recording vs Vox Teams Recorder
Imagicle Call Recording
imagicle.comVox Teams Recorder
voxsolucoes.com.brSide by side
| Figure | Imagicle Call Recording | Vox Teams Recorder |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Call Recording Software | 8.7 (#4) | 7.1 (#16) |
| Founded | 2010 | 2006 |
| Headquarters | Italy | São Paulo, Brazil |
| Purpose | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. | Vox Teams Recorder automatically records Microsoft Teams calls, meetings, video, screen sharing, and chats for compliance and retrieval. |
| Storage options | Recordings can be stored on the UCX server, external NAS, private cloud, or customer-provided infrastructure, with configurable retention and encryption policies. | Recordings can be stored in Vox-provided encrypted cloud storage, the customer's cloud, or on-premises infrastructure. |
| Support | Imagicle says its support team operates 24/7/365 in seven languages, with support plans named Basic, Gold, and Platinum. | Vox advertises local technical support and assistance from onboarding through audits. |
Plans
Imagicle Call Recording
- CloudPrice not published
- Custom quotePriced on request
- Hosted, On-Prem software subscriptionPrice not published
In their own words
Imagicle Call Recording
Imagicle Call Recording captures business calls automatically or on demand and gives authorized users tools to search, play, download, tag, or delete recordings. Access is available through a web portal or a Webex or Teams gadget. It supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and SIPREC-capable media gateways, with cloud, on-premises, or hybrid deployment. Recording options include always-on recording with optional percentage sampling, on-demand recording, pause/resume, and Live Keep for Cisco UCM. Search&Play filters by user and timeframe and displays call details, tags, notes, and playback. Supervisors can review interactions using customizable scorecards and manual, AI-assisted, or AI-powered assessment. With Imagicle Voice Analytics, the solution adds transcription, summaries, sentiment analysis, keyword spotting, and trend insights. Security measures described include permissions by role, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. Pricing is on request, and a 30-day trial is available without a credit card.
Vox Teams Recorder
Vox Teams Recorder automatically records Microsoft Teams calls, meetings, video, screen sharing, and chats for compliance and later retrieval. Recording runs continuously in the background, without users needing to start or stop it; Vox says there are no visible bots or plugins. In its web portal, users can filter recordings by date, user, media type, and keywords, with access governed by profiles and permission levels. Timestamped logs record who accessed, viewed, or exported recordings. Storage options include Vox’s encrypted cloud, a customer’s own cloud, or on-premises infrastructure. Vox says the product is designed for LGPD, GDPR, and PCI-DSS, with configurable retention, end-to-end encryption, and a digital chain of custody. Optional transcription makes audio searchable; optional analytics can provide insights, alerts, summaries, and monitoring based on defined parameters. Vox says it is the first Brazilian solution certified for Microsoft Teams Compliance Recording. Pricing is on request; Vox offers a free demonstration and personalized presentation with technical diagnosis.