Impres CRM vs Zoho CRM
Impres CRM
impres.com
Zoho CRM
zoho.comSide by side
| Figure | Impres CRM | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 15 |
| Spec score · Healthcare CRM Software | 7.3 (#18) | 8.5 (#5) |
| Company history | Impres says it began in 2005 as a Canadian contract sales organization and started building proprietary tools to improve productivity. | Zoho CRM says it has been driving innovation since 2005. |
| Customization | Impres says the CRM provides unlimited customization flexibility. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Founded | 2005 | 1996 |
| Headquarters | Impres lists its head office in Cambridge, Ontario, Canada. | Chennai, India |
| Integrations | Impres's business analytics page lists customized data integrations as a capability. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | Impres describes its proprietary CRM as a flexible system for life sciences designed to improve productivity and customer engagement. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Support | Impres's business analytics page lists dedicated analyst support, and a CRM testimonial describes the team providing training and support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.