InboxPilot vs Kerna
InboxPilot
inboxpilot.coKerna
kerna.ioSide by side
| Figure | InboxPilot | Kerna |
|---|---|---|
| Price from | $32/mo | €12/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 5 |
| Spec score · AI Email Assistants | 8.1 (#20) | 8.3 (#11) |
| Headquarters | Wilmington, Delaware, USA | Katowice, Poland |
| Integrations | The integrations page lists Gmail, Outlook, Slack, Zendesk, Pipedrive, Notion, Shopify, and custom URLs or APIs. | Kerna integrates with Gmail, Outlook, Calendar, Contacts and Sheets, and the pricing page lists shared mailboxes for Outlook. |
| Intended users | The maker describes InboxPilot for teams handling customer email and highlights support, sales, operations, founders, agencies, and several industries. | Kerna describes itself as email automation for professionals and offers team plans for collaboration and larger organizations. |
| Product | InboxPilot drafts replies in Gmail and Outlook using a company's documents and connected tools, and sorts email to the right team. | Kerna is an AI email assistant that works inside Gmail and Outlook. |
| Security | InboxPilot states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data at rest with AES-256 and in transit with TLS 1.2 or higher. | The trust page reports TLS 1.2 or higher in transit and AES-256 encryption at rest in Firestore. |
Plans
InboxPilot
- Starter$32 a month
- Growth$82 a month
- Business$207 a month
- Scale$415 a month
Kerna
- StarterFree
- Standard€12 a month
- Pro€22 a month
- Business€69 a month
- Enterprise€499 a month
In their own words
InboxPilot
InboxPilot has no write-up on Specifiction yet; its figures are above.
Kerna
Kerna is an AI email assistant for Gmail and Outlook on macOS, Windows, and the web. At a user’s request, it sorts open messages into categories such as Urgent, Respond, Invoice, Waiting, and Notification; users can also set custom categories and industry taxonomies. It drafts replies based on the full thread, with controls for intent and tone, and makes structured thread summaries for conversations of up to 50 messages. It can summarize attachments, extract selected fields into exportable tables, and translate inbound messages and outbound replies in 45 languages. Integrations include Calendar, Contacts, and Sheets as well as Gmail and Outlook. Kerna says it acts only when a user initiates a request, processes content in memory, discards it afterward, and redacts personal data before it reaches the inference provider. Its trust information reports TLS 1.2 or higher in transit and AES-256 encryption at rest. Kerna has a free plan; paid plans start at €12/mo. Outlook requires a Microsoft-hosted mailbox; POP or IMAP and on-premises Exchange are unsupported.