InboxPilot vs Serif
InboxPilot
inboxpilot.co
Serif
serif.aiSide by side
| Figure | InboxPilot | Serif |
|---|---|---|
| Price from | $32/mo | $30/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 6 |
| Spec score · AI Email Assistants | 8.1 (#20) | 8.7 (#6) |
| Product | InboxPilot drafts replies in Gmail and Outlook using a company's documents and connected tools, and sorts email to the right team. | Serif places an AI employee in shared addresses such as info@, support@, and billing@ to answer routine email. |
| Security | InboxPilot states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data at rest with AES-256 and in transit with TLS 1.2 or higher. | Serif states that it is SOC 2 Type 2, GDPR, and HIPAA compliant, and that emails are not used to train general AI models or stored on its servers. |
Plans
InboxPilot
- Starter$32 a month
- Growth$82 a month
- Business$207 a month
- Scale$415 a month
Serif
- Lite$30 a month
- Standard$50 a month
- Pro$200 a month
- Team$50 a month
- EnterprisePriced on request
- FreeFree
In their own words
InboxPilot
InboxPilot has no write-up on Specifiction yet; its figures are above.
Serif
Serif places an AI employee in shared email addresses such as info@, support@ and billing@ to handle routine messages. It connects to Google Workspace or Microsoft 365, or can work with an address of its own. The assistant can qualify and route inquiries, answer common questions, collect paperwork, send quotes and follow up on unpaid invoices. Ambiguous or sensitive messages are escalated to the team, and users can approve replies before allowing independent operation. The shared inbox page offers $100 in free credits without a credit card, and each plan includes a 7-day free trial with full access. Listed plans include Lite at $30 a month, Standard at $50 a month, Pro at $200 a month, and Team at $50 a month per user; each is billed monthly. Serif says it is SOC 2 Type 2, GDPR and HIPAA compliant, and that emails are neither used to train general AI models nor stored on its servers. Apps are listed for web, macOS, Windows and iOS; Android is coming soon.