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Incredible PBX vs Mitel MiVoice Business

Incredible PBX

wiki.incrediblepbx.com

Mitel MiVoice Business

mitel.com

Side by side

FigureIncredible PBXMitel MiVoice Business
Price fromFree—
Free planYes—
Free trial——
Open source——
WebYesYes
WindowsYesYes
macOSYes—
LinuxYes—
iOS—Yes
Android—Yes
Self-hostedYesYes
Plans published11
Spec score · IP PBX Software8.9 (#1)7.8 (#12)
Spec score · Business Phone Systems8.5 (#44)8.0 (#91)
Auto attendantYesYes
Call routingcustomadvanced
DeploymentThe maker lists on-premise hardware, cloud platforms, and virtual machines as deployment options.It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments.
IntegrationsThe maker provides a guide for setting up Microsoft Teams users as extensions to Incredible PBX.The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement.
ProductIncredible PBX is an open-source GPL aggregation for a production-ready unified communications VoIP platform supporting SIP and IAX.MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools.
SecurityThe HomePage lists an IPtables firewall, Fail2Ban, OpenVPN, NeoRouter VPN, and PortKnocker among the bundled components.Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates.
Voicemail transcriptionYesYes

Plans

Incredible PBX

  • Incredible PBXFree

Incredible PBX pricing →

Mitel MiVoice Business

  • MiVoice BusinessPriced on request

Mitel MiVoice Business pricing →

In their own words

Incredible PBX

Incredible PBX has no write-up on Specifiction yet; its figures are above.

Visit wiki.incrediblepbx.com

Mitel MiVoice Business

Mitel MiVoice Business has no write-up on Specifiction yet; its figures are above.

Visit mitel.com