Incredible PBX vs PBXware
Incredible PBX
wiki.incrediblepbx.comPBXware
bicomsystems.comSide by side
| Figure | Incredible PBX | PBXware |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · IP PBX Software | 8.9 (#1) | 7.9 (#10) |
| Spec score · Business Phone Systems | 8.5 (#44) | 8.3 (#58) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Deployment | The maker lists on-premise hardware, cloud platforms, and virtual machines as deployment options. | PBXware supports hosted and on-premise deployment. |
| Product | Incredible PBX is an open-source GPL aggregation for a production-ready unified communications VoIP platform supporting SIP and IAX. | PBXware is a software PBX that brings voice, video, contact center features and meetings together in one platform. |
| Security | The HomePage lists an IPtables firewall, Fail2Ban, OpenVPN, NeoRouter VPN, and PortKnocker among the bundled components. | Bicom Systems describes PBXware security as multilayered and says it includes call encryption. |
| Voicemail transcription | Yes | Yes |
Plans
In their own words
Incredible PBX
Incredible PBX has no write-up on Specifiction yet; its figures are above.
PBXware
PBXware is a software PBX that brings voice, video, contact center features and meetings into one platform. Listed phone capabilities include multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Communications features include audio conferencing, instant messaging, video calls, fax, presence, screen pop and screen sharing. The product is offered in Multi-Tenant, Business and Contact Center editions, with hosted and on-premise deployment. Multi-Tenant Edition lets operators manage multiple customers from one installation and add users or services as needed. The Contact Center solution supports voice, SMS, email, live chat, Facebook Messenger and WhatsApp. Named CRM integrations include Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics. The developer portal describes a REST API, real-time event publisher, SDKs and ARI applications. PBXware is listed for web, Windows, macOS, iOS, Android and Linux, as well as self-hosted use. Bicom Systems says the software supports most IP phones, automated provisioning, busy lamp field and hot desking, and includes call encryption. The plans page lists Core, CX Lite and CX Pro but does not state their prices; pricing is on request. The maker says it launched PBXware in September 2004.