Infraon ITSM vs Jira
Infraon ITSM
infraon.io
Jira
atlassian.comSide by side
| Figure | Infraon ITSM | Jira |
|---|---|---|
| Price from | $19/mo | $7.91/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 11 |
| Spec score · IT Problem Management Software | 8.1 (#18) | 9.2 (#2) |
| Spec score · Configuration Management Database | 7.9 (#20) | 9.0 (#5) |
| Spec score · IT Ticketing Systems | 8.2 (#17) | 9.2 (#6) |
| Headquarters | Bengaluru, India | Sydney, Australia and San Francisco, California |
| Integrations | Infraon lists integrations including Nagios, Zabbix, SolarWinds, Slack, Microsoft Teams, AWS, Azure, GCP, Active Directory, and LDAP, with REST APIs and more than 100 third-party connectors. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Support | The pricing page lists 24/7 support for the Enterprise plan. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Plans
Infraon ITSM
- Essential$19 a month
- Standard$47 a month
- Professional$57 a month
- EnterprisePriced on request
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
Infraon ITSM
Infraon ITSM has no write-up on Specifiction yet; its figures are above.