InkLoom vs Scribe

InkLoom creates and publishes documentation from a codebase, with options for AI-assisted updates, GitHub workflows, and API references. Its AI can generate documentation from code and revise pages as code changes. Authors can also use a block editor with code blocks, callouts, tabs, and embeds without writing Markdown. For API documentation, an OpenAPI specification can produce interactive reference pages. GitHub support includes two-way synchronization, branch previews, and pull-request reviews. Documentation can be deployed to Cloudflare’s edge network or hosted on a customer’s own infrastructure; output options include hosted and static sites, API pages, and MDX. InkLoom is available through the web and API, or as self-hosted software. AI processing is opt-in, and the company says customer content is not used to train AI models. The Free plan is free and allows one free user per project. Pro is $49 a month per project, plus $12 per seat monthly; Ultimate is $159 a month per project, plus $12 per seat monthly. Both paid plans list a 14-day trial. Enterprise pricing is custom.

Scribe captures workflows and turns them into step-by-step guides and process documentation. Its Chrome and Edge extensions capture website processes, while the desktop app works with desktop applications and multiple monitors. Mobile and tablet users can upload images or screenshots. Guides can be edited with AI-generated titles and descriptions, company branding, GIFs, formatted text, tips, alerts, and screenshot edits. Screenshot redaction can be automatic, manual, or enforced by an administrator. Teams can share guides by email, add them to help centers, or embed them in knowledge bases; reporting includes views, completions, viewer activity, and feedback. Featured integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot. Scribe says workflow context can be provided to AI tools through MCP or API. Its core guide creation does not use AI, though supporting AI features use third-party services; Enterprise customers can opt out of AI features. Security controls include SSO, role-based access, custom permissions, audit logs, and IP whitelisting. Basic is free. Paid plans start at $13/user/mo billed annually; Pro plans have seat minimums, while Enterprise pricing is custom.