Inline Manual vs Nexthink Adopt
Inline Manual
inlinemanual.com
Nexthink Adopt
nexthink.comSide by side
| Figure | Inline Manual | Nexthink Adopt |
|---|---|---|
| Price from | $3/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 1 |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 8.1 (#9) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Adoption dashboards show guide duration, completion, and drop-off rates to help assess guide effectiveness. |
| Company | Inline Manual says it was created in 2012, and its site lists Inline Manual Ltd. at 20-22 Wenlock Road, London, England. | Nexthink’s 2024 ESG report says the company was founded in 2004 and has dual headquarters in Lausanne, Switzerland. |
| Founded | 2012 | 2004 |
| Headquarters | London, England | Lausanne, Switzerland and Boston, Massachusetts |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | Nexthink documentation says Workday, SAP, and Salesforce connectors can import user information to improve targeting of Adopt guides. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | Nexthink’s support addendum describes first-level helpdesk support by telephone, email, chat, or other direct messaging, available 24 hours a day, 365 days a year. |
| What it does | Inline Manual is a digital adoption platform for in-app walkthroughs, tooltips, checklists, announcements and help content. | Adopt overlays browser-based applications with contextual in-app guidance, process validation, self-help support, and adoption analytics. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
Nexthink Adopt
Nexthink Adopt overlays browser-based enterprise applications with contextual in-app guidance, process validation, self-help, and adoption analytics. Its current product page calls the offering Nexthink Guides, while documentation directs standalone Adopt users to classic documentation until they move to the Infinity-integrated version. Walkthrough and Tooltip guides can be set to start automatically; Walkthrough and Media guides can appear in Context help. Dashboards track guide interactions, including duration, completion, and drop-off. Administrators create and publish guides in Nexthink’s web interface and develop guide content in Adopt Editor through the browser extension. Examples of supported applications include Workday, Salesforce, ServiceNow, and ChatGPT. Employees need the Nexthink browser extension to access published guides; Chrome and Microsoft Edge are supported, but Firefox is not. Connectors for Workday, SAP, and Salesforce can import user information to improve guide targeting. An additional license may be required depending on the customer’s licensing model, and pricing is on request. Nexthink advises reviewing AI-generated guide content before publishing and limiting guide-creation permissions to trusted users, since guide actions run in the user's session.