Inline Manual vs UserGuiding
Inline Manual
inlinemanual.comUserGuiding
userguiding.comSide by side
| Figure | Inline Manual | UserGuiding |
|---|---|---|
| Price from | $3/mo | $14.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 3 |
| Spec score · In App Messaging | 8.9 (#2) | 7.6 (#14) |
| Spec score · Customer Onboarding Software | 8.8 (#3) | 7.5 (#23) |
| Spec score · Product Adoption Software | 8.9 (#4) | 7.6 (#25) |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 7.7 (#18) |
| Spec score · Onboarding Bots | 9.0 (#4) | 7.7 (#16) |
| Spec score · User Onboarding Software | 8.8 (#5) | 7.5 (#25) |
| Spec score · Software Tutorials | 8.9 (#5) | 7.6 (#23) |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | Listed integrations include Amplitude, Salesforce, Intercom, Mixpanel, Segment, Slack, Google Analytics, Google Tag Manager, Woopra, and HubSpot. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | UserGuiding states it is SOC 2 Type 1 certified for security, confidentiality, and availability. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | The pricing comparison lists email support for plans and live chat support for paid plans. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
UserGuiding
UserGuiding has no write-up on Specifiction yet; its figures are above.